Palmetto Marriott Resort & Spa

The resort is good. My issue was paying for parking and the resort fee. They ended up charging $77.60 for these two items. I am a titanium Bonvoy member and I think this is ridiculous. The pool was nice but this is not on a beach. Also in the concierge lounge there was supposed to be Hors d'Oeuvres and there wasn’t any. We were told there was a wine machine and there was but, you had to pay and it would cost the same as at the bar lounge. This was just not worth the extra amount and would not stay again.

Great things: The staff- all friendly The beach area The room layout The wrist band as a key The M club Less great things: Paying for parking in addition to a resort fee The shower door made an awful noise - in my sisters room also - so it’s a poor design The in room coffee maker wasn’t great Not being able to sign to your room at the beach club -bring $$ or credit Want to give a shout-out to the gentleman in charge of the beach club grounds who did a GREAT job making everything perfect

This property is clean and pretty much brand new. It is quite misleading being called a resort. My sister and I booked the property based on current reviews and pictures and I wanted to share my experience, having stayed at numerous hotels, especially Marriott properties. A resort is a more self-contained destination offering a comprehensive vacation experience with various amenities and activities. This wasn’t the case. There’s one mediocre pool. No towel attendant. Activities were non existent. Resorts often have multiple restaurants, bars, pools, spas, and recreational facilities like golf courses, making them a destination in itself. There was one restaurant called The Social which I did not try. There’s also a rooftop restaurant but once again was lacking the vibe and the scenery and view of a rooftop destination. You can take a two minute ride on the golf cart to the Beach Club. There is an infinity pool, which looks out into the inlet. There is also a lap pool, which is on the backside of the fitness center. Sand was brought in to re-create the feeling of being at the ocean, but I’d have to say that this was poorly done. The landscaping is definitely lacking and the ambiance just isn’t quite there. With all of that being said there’s a $45 per night resort fee. Then a $25 per night parking fee. There is an M club that you have 24/7 to, located on the lower level near the pool. That was a positive! The best thing about this property is that it is brand new! It is literally in the middle of nowhere so all in all, relaxing.

Great place!

We loved it, we will definitely be back

I'm very particular about my hotel experiences- I thought this one was top notch. Ryan at the pool bar went above and beyond to give the experience a resort feel. Matt at the spa- highly recommend. Hotel is in a parking lot- but it's beautiful.