Palmdale: 17 hotels found

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Latest Reviews for Palmdale Hotels

Residence Inn Palmdale Lancaster

Residence Inn Palmdale Lancaster

4.2/557 Reviews
I had a stay here from 7/8 thru 7/10 for a business trip. Cost of the room was $180/night. With tax cost/night was $200/night. For that price, there are certain expectations including comfortable, clean room, comfortable bed, housekeeping, etc. My issue here was housekeeping. The door hanger to request housekeeping read on one side, “All Set. My suite is good for the day.” The other side read, “ Later please. I’m enjoying the space.” Neither of these is very clear as far as requesting housekeeping. Well I guessed the wrong and got no housekeeping after a 10 hr day. Of course by the time I got back to the room, housekeeping was done for the day. Inasmuch as the door hangar proved to ineffective in requesting housekeeping, I did take a few photos showing that the door hangar is useful in showing the poor workman ship in my room (329). I noted several places with door trim with insufficient nails or caulk such the door hangar can slide between the wall and the door trim. See photos. Also noted the poor fit of the shower enclosure – poor workmanship on installation. Good fit at the top of the rolling door, poor fit at the bottom of the rolling door. Also noted water on the floor after taking a shower – again poor workmanship. When being charged $200/night, these are things that should happen in the first place. In the second place, I would expect Marriott to follow up on this issue when it was brought to their attention but they’ve been silent for over a week now, so I’m sharing the experience. They get two stars for the condition of the room and lax customer service in following up.

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