Hotels near Lago del Cisne, Palma de Mallorca

A centrally located hotel, very well connected and with excellent service. The hotel is gorgeous, tastefully decorated and the service is excellent. The breakfast buffet is sufficient and varied. The staff is very friendly and attentive to help in any way possible. I couldn't enjoy the terrace, but it's wonderful.

We stayed in Barcelo in Dominican Republic and we are really happy with the brand in general since then. We chose the Barcelo Illetas Albatros due to this experience and they didn't disappoint. Due to the low season, there were some small hiccups with the service we received but it was a comfortable stay after all. Here is a detailed evaluation of specifics: Welcome: We arrived around 8 p.m. and we were welcomed at the reception. The reception staff usually stays at the back and come out if you are waiting for service but overall they are quick and welcoming. There was no mention of My Barcelo benefits which made us think that the hotel is not paying attention to it at all. (e.g., there was no free water in the room). The room: The bed is really really comfortable. I would want that bed in my apartment. The room is also very clean with nice high quality towels. The mini bar is filled up but there was no mention of the pricing apart from the QR code. I thought the sweets were free and ate before I realised the pricing. Also the curtains in the room were a bit dirty and needs to be changed a bit more often. There were some issues regarding the room though. There was a garlic/toilet mixed smell coming from the bathroom after our 2nd night. The ventilation in the room wasn't great and the A/C was only heating and not cooling (due to winter season I guess). So we requested a room change. The hotel interiors: Really clean everywhere you go. It offers everything you would need on a city break or even a summer holiday (however we were there in winter season and couldn't use the outdoor pool or private beach). The private beach area could use some care since it is quite dangerous to walk around there with slippery rocks and stuff. Restaurant: The food is good and fresh. They have omelettes freshly made for you in the mornings and grills in the evenings. The salad buffet is a bit limited and the food gets redundant after 4 days+nights eating there but overall happy with the friendly service and healthy good quality food. Location: We rented a car to see around the island so the location wasn't a concern. But there isn't much to do if you don't have a car and it is winter season. The bus service to palma is quite frequent though. The parking is not free at the hotel but the nearby free car park just worked great if you don't mind climbing up the stairs from there to the hotel. Overall: Had a good stay. There are some minor hick-ups but we felt safe & clean

I genuinely can't understand what we were charged 560 EUR per night for. To start, we arrived at 8 a.m. and were told there were no available rooms. I understand that check-in officially begins at 3 p.m., but I've traveled extensively and stayed at various hotels worldwide where I was able to check in earlier. I'm not sure what determines this policy. Eventually, we were given a room around noon, though it was a different room type. Since we had traveled all night, we accepted this. Secondly, the breakfast... I’ve stayed at many 4- and 5-star hotels, and this was certainly not a 5-star breakfast. It wasn’t that much about the limited selection, but the quality. Everything tasted bland. From the oily scrambled eggs, oily omelet to the bruschettas drenched in oil, nothing was flavorful. It felt as though the hotel was cutting costs by serving basic buffet items like sliced carrots and beetroot, carrot cake, and inedible pastries. We came to celebrate my birthday. My husband asked the hotel manager for assistance in arranging a birthday surprise for me, such as flowers or a small cake (which he was, of course, willing to pay for). The reception mentioned that flowers will be problematic, but assured him they would come up with something. The next morning, nothing happened at breakfast, and nothing was delivered to our room throughout the day. It wasn’t until after we returned from dinner in the city that my husband briefly mentioned his disappointment to a staff member. Only then did they bring a cake from the kitchen, with the excuse that they had planned to deliver it late in the evening. But who eats cake at 11 p.m.? The room was stylish and nice, but the shower door design was poor, causing water to flood the dressing area each time we used it. The beach at the hotel is small and public. While the view is pleasant, there’s no privacy. I believe this is common for beaches in Mallorca. The pool would have been a good alternative, but the water was freezing throughout our stay, and we didn’t swim there once. The hotel claims it’s about 400 meters from the marina. However, this is only true if you take a narrow, dangerous path behind the hotel, along the edge of a cliff, and then another cliff and beach. The views are great, but the route is neither safe nor convenient. The other way is a 1.5 km walk up and down the streets. Taking a taxi is a better option. On our last evening, we asked for a packed breakfast since we were leaving early, before breakfast hours. Instead, food was delivered via room service but left outside in the hallway because we had a ”do not disturb” sign on. No one notified us, and we only discovered it as we were leaving. Had we known they would deliver the food to the room, or that room service was available before 8 a.m., I would have ordered a proper breakfast, not just apples and juice meant to take away. On the positive side: 1) The hotel design is nice, with lovely views of the sea. 2) The staff were attentive a

A good four stars. Hotel close to the airport (taxi 14 euros, no ubers in Mallorca). I was lucky enough to have a terrace room (first floor room) where you walk from your balcony directly onto the terrace overlooking the pool. I reckon these rooms are best unless you're obsessed with a sea view in which case go above 5th floor. Hotel breakfast is good- lots of choice. Also an inexpensive cafe / bar on poolside with very friendly staff. The hotel was peaceful when we were there- slept well and beds pretty comfortable. Very very close to the beach- 3 mins walk - and then you're on the beachfront which has an almost unlimited abundance of restaurants, cafes and bars. One cautionary note about the restaurants nearby - be careful with the reviews many look to be inflated / fake so choose carefully. Lots of mini-supermarkets - the best within 5 mins walk is carrefour express.

The hotel pool is nice, with indoor and outdoor facilities, but when we went, the weather was still a bit cold, so it was useless. The room was clean, with a balcony, and it was very close to places to eat on foot.

I’ve just returned from a five night solo trip at this hotel. The hotel was lovely, so modern but with really lovely touches. I arrived fairly late after a flight delay, there was an issue with my payment but Pablo was patient and understanding and I really appreciated that after a long day! All the staff I dealt with were polite and kind. Bus links to Palma and airport are very close by and reasonably priced. The beach is also very close along with many shops and restaurants. The pool area was great, plenty of sun beds and shades for everyone and a really chilled out vibe. The brunch offer was perfect, I was able to have breakfast and then pop back for something small over lunch. The room was also lovely, I stayed in a superior single room on the first floor. Often single rooms appear cramped but this was just perfect and the lovely big balcony overlooking the pool was a real treat. I would most definitely recommend the hotel and wouldn’t hesitate to return.

Everything was great. Very good value for money, the hotel looks modern but has become a little run down due to the number of holidaymakers. Right on the promenade. The Skybar is more than reasonable in terms of price and offers a wonderful view of the beach in Mallorca.

If one wants to visit the El Arenal Area of Palma de Mallorca, the Hotel has the ideal location. It is easy to reach by Bus A51 (only two stops from the Airport), which already departs at 5 a.m. in the morning on the way back and therefore making it possible to reach flights departing at 6:30 a.m. without the need of an otherwise expensive Taxi. 10 minutes stroll to the beach. Receptionist on duty was from Austria, therefore she spoke, besides Spanish and English of course, fluent German - which is quite common in Palma. The room was big and clean with a comfortable bed and a powerful A/C, but the walls are really thin. One can hear everything that is going on in other rooms as well as outside.

We loved staying at this hotel. Our room was very big, the bedroom separated from the living room. Gorgeous view of the sea, and nice balcony. The service was fantastic. The breakfast buffet was huge, with many fresh choices. Everyone was very friendly at hotel, and most spoke English. Great Old Fashion cocktail at the bar. We enjoyed the food at the poolside bar. I had the hamburger and my husband had the Power Bowl. Very tasty. Rent a car because nothing is close by. Netty helped us book an awesome sunset cruise on a catamaran. Highly recommend this hotel!