Nobis Hotel Palma, a Member of Design Hotels

An amazing hotel with an amazing interior and location. Stunning where ever you lay your eyes, everything from the entry, the bar and the rooms. And the service was on top, everyone was very kind and helpful. A very nice stay and we will be back!

On arrival the Hotel Nobis did not disappoint , we were a group of 3 couples and were made to feel very welcome at reception , the actual hotel is stunning and unforunately that's where it ends . We were taken to our room which was small to say the least and we had the biggest bedroom in our group and at £400 a night we would have expected somewhat bigger and more comfortable . That night we had dinner in the hotel main restaurant and it was superb and we were all well looked after . This is where it starts to go down hill !! when returning back to our room we were greeted by cockroaches in the bathroom and bedroom which did not please my wife . I went to reception very early the next morning to tell them but instead of an apology i got a blunt reply that it was an old hotel and house keeping would be informed . When relaying this story to our friends at breakfast we were told of their issues with no hot water and an unscreened toilet right next to the bed , they had to wait until that evening for another room . 2nd and 3rd night still more cockroaches and music all night from the room next door as the dividing walls are paper thin . We booked out on the Sunday and going through my bill i noticed a 200 Euro overcharge for dinner that we hadn't had when i flagged this up they reluctantly removed it and the bill was paid in full , at the airport i checked my online banking and to my surprise and without my authorisation they added the overcharge back on when we had left , i rang them straight away and was told they had found another restaurant slip that i had signed so i asked for a scan of it to be emailed to me , they never emailed it over so back in the UK i sent an email explaining everything , they eventually replied saying they would look into it , i have since been refunded but not the full amount and no explanation , another couple in our group were also overcharged and have now been refunded with no explanation (IN THE UK IT IS CALLED THEFT) I have been to Palma many many times and have never had a problem like this before , the people of Palma are lovely and the city is amazing but i will NEVER stay in this hotel again , OVER RATED , OVER PRICED AND BILLING ERRORS .

Not great- sadly- we booked three rooms at this hotel- the photos of the building itself were good and were what attracted us to this hotel— however all rooms were small (superior deluxe) with tiny bathroom facilities- not acceptable to pay approx £450per room per night to have a shower and toilet in a wardrobe 1m from the bed! Staff seem inexperienced and bordering on rude and indifferent- check your departure bill as we had additions on that were incorrect!! ! Some facilities ie the first floor bar were not available due to a private function- bar service not available on the lack lustre roof terrace! We were advised because of the location to book the hotel transfer- in fact you can get taxis to and from the hotel at half the price of the hotel transfer! We have been to many hotels in Palma over the years and this is not a good 5* hotel and certainly not 5* service

Stunning hotel perfect for a short stay of Palma.