Travelodge by Wyndham Palm Springs

Beautiful setting surrounded by mountains. Lovely staff. Rooms smelt of smoke even though we booked non-smoking rooms. Would come back.

I want to start by saying how unprofessional your front office receptionist is. As in all your reviews people stated they were being charged for a late check out when in fact they had not. So we asked for proof of my check-out time and she refused. Apparently she needed to check my room to see if I damaged it. Excuse me…why would you assume I damaged my room? She finally printed me statement and the time is incorrect at the bottom. When I asked her to just write the time and sign if for prof of my check out she refused. Then she threw the pen at me and told me to sign it. I am appalled! This was unacceptable and shows that fraud is a big possibility. This issue needs to be handled immediately. Not to mention this entire hotel needs work. Mold on ceilings, wallpaper peeling off, hot tub was luke warm at best, an odd smell, the beds sank to middle of the mattress. Just awful.