Four Seasons Resort Palm Beach

Our stay at the resort was nothing short of exceptional. From the warm, personalized service to the stunning surroundings and luxurious accommodations, every detail was thoughtfully curated to create a relaxing and memorable experience. The food was outstanding, the amenities top-notch, and the staff went above and beyond to make us feel welcome. We left refreshed, impressed, and eager to return.

Their spa is among the very best. whenever I am in town, I always book a massage and hopefully I can book it with Patrick. He has been there a long time and is the best massage therapist ever. You can also book the weekend day spot and beach retreat, where you can also use their pristine beach and you get money towards lunch.

I had an unfortunate experience during a recent visit to the Four Seasons Palm Beach, which left a lasting negative impression. While the rest of my interactions here aligned with my expectation of a high-end hospitality brand, a particular encounter on our last day with a member of the security team stood in stark contrast. Despite understanding the importance of maintaining safety and discretion at a luxury property, this individual’s approach was unnecessarily harsh, confrontational, and strikingly arrogant. It felt out of place and completely misaligned with the level of service Four Seasons is known for. I sincerely hope the hotel re-evaluates how its security personnel are trained — not only in handling potential concerns but in applying basic courtesy, tone, and respect when dealing with guests or visitors. A brand that prides itself on world-class hospitality should ensure that every team member, especially those who serve as the first point of contact, upholds that standard. Over the years, I’ve stayed at a wide range of properties from 3 to 5 stars, and rarely have I encountered such an off-putting experience.

From the moment we arrived, the experience was nothing short of exceptional. The service is warm, thoughtful, and intuitive. Every team member goes out of their way to make you feel welcome and genuinely cared for. This is more than just a place to stay. It is a true escape. We left feeling refreshed, pampered, and already excited to return. Highly recommend for anyone seeking a five-star experience in paradise!

We chose your hotel expecting an elevated and welcoming dining experience, but what unfolded left us feeling singled out and deeply disappointed. From the outset, the tone was off. As we approached the entrance, we were stopped by security — a standard protocol, which we understood and cooperated. However, instead of a courteous interaction, we were met with an unnecessarily stern and dismissive attitude. The approach felt less like a hospitality check and more like an interrogation. Things only escalated from there! Throughout the encounter at the hotel, we were repeatedly interrupted during our conversations, the staff seems not listening, and even our basic questions were met with visible irritation and impatience. It’s difficult not to question whether assumptions were made about us from the start — and whether those assumptions dictated the way we were treated. We expected a refined and respectful experience; instead, we left feeling excluded, unwelcome, and frankly, judged. We won’t ever return to any four seasons.