Hotel Plaza Palenque
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1 night
1 room, 2 adults, 0 children
All properties in Palenque
Hotel Plaza Palenque
Carretera Catazajá - Palenque km. 27 Esquina CFE, La Mielera, Palenque, Chiapas, 29960, Mexico
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Amenities
Outdoor swimming pool
Spa
Massage room
Private parkingFree
Airport pick-up
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
Located in Palenque, Hotel Plaza Palenque is in the suburbs, within a 5-minute drive of El Panchán and Museo Del Textil. This hotel is 4.2 mi (6.7 km) from Palenque National Park and 5.4 mi (8.6 km) from Museo de Sitio Palenque.
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8.2/10
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
All 43 reviews
Surroundings
Airport: Palenque International Airport
(4.6 km)
Landmarks: Ministerio Internacional Rios De Vida Sonbrenatural
(390m)
Landmarks: Gym Premier Fitness
(480m)
Landmarks: Lienzo Charro Omar Alfaro Macias
(510m)
Landmarks: Pakal-kin
(510m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Standard King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
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8
Standard Double Room, 2 Double Beds (2 Double Beds)
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Check Availability
Guest Reviews
8.2/10
Very Good
43 reviews
- Cleanliness8.2
- Amenities8.2
- Location8.2
- Service8.2
Average for similar properties in Palenque

Review summary
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Facilities and Amenities: The property features a spacious swimming pool, which is a highlight for guests. The hotel also provides a selection of local coffee and honey for purchase, adding to its appeal for visitors interested in regional products.

Guest User
August 22, 2023
Hotel not bad

LUIS ELIEZER
May 3, 2025

La comida del restaurante en el hotel es bastante buena
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marc
April 28, 2025

I recently stayed at this property and unfortunately, it left a lot to be desired. The water system was incredibly frustrating — it would turn on for about 30 seconds, then shut off for 10 seconds, and kept repeating like that the entire time. It made even basic tasks like showering way more complicated than they should be.
The Wi-Fi was basically nonexistent, so if you’re planning to get any work done or even just stream a show, you’ll be disappointed. As for the pool, it’s extremely shallow, ranging from about 2 feet to 4 feet deep. It’s fine if you have small kids, but definitely not great for adults looking to actually swim or relax.
Overall, the property felt very bare bones, with a clear lack of amenities that would make a stay more comfortable. It could work for a very short stay if you have young children and don’t mind roughing it, but otherwise, I wouldn’t recommend it for adults or anyone expecting a basic level of convenience.

Carmencita
April 22, 2025

Nice place staff very helpful.

Gilberto
April 16, 2025

Muy buena atencion
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Maria
April 1, 2025

Staff was nice
Room was clean
Easy walk to super market
Maria
3-30-25

CARLOS ENRIQUE FERRIÑO
March 21, 2025

Muy mala la funcion de regadera, la presion de agua terrible
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SERGIO
March 22, 2025

Se reservaron 2 habitaciones, una de ellas el check in se realizó a las 22:00 hrs, esa habitación cuando se hizo el chech in, no había llave de la habitación, el resultado fué que se había entregada la habitación a otra reserva, hubo que esperar una hora para que habilitaran otra habitación, al cuestionar al recepcionista se mostró con cierta altanería.
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Additional charge
Massage room
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free

Outdoor swimming pool

Spa

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
VIP check-in service
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Snack bar
Health & Wellness
Spa
Additional charge
Massage room
Beauty and makeup
Activities
Gaming area
Public Areas
Garden
Smoking area
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes steamer
Facilities for Children
Children's meals available
Business Services
Multi-function room
Conference room
Additional charge
Business center
Accessibility
Accessible rooms available
Pool ramp available
Stair-free main entrance
Safety & Security
First aid kit
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1991
- Number of Rooms: 36
Located in Palenque, Hotel Plaza Palenque is in the suburbs, within a 5-minute drive of El Panchán and Museo Del Textil. This hotel is 4.2 mi (6.7 km) from Palenque National Park and 5.4 mi (8.6 km) from Museo de Sitio Palenque.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at La Palapa, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the poolside bar. English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 98 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at La Palapa, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the poolside bar. English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 98 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.
Frequently Asked Questions
What is the cancellation policy for Hotel Plaza Palenque?
The cancellation policy for Hotel Plaza Palenque varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Plaza Palenque?
What are the check-in and check-out times at Hotel Plaza Palenque?
Standard check-in time at Hotel Plaza Palenque is 15:00-18:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel Plaza Palenque?
What amenities and services are available at Hotel Plaza Palenque ?
Hotel Plaza Palenque offer top amenities and services include Shuttle service.What amenities and services are available at Hotel Plaza Palenque ?
Does Hotel Plaza Palenque provide breakfast?
Yes, Breakfast is offered at Hotel Plaza Palenque. Breakfast option(s): Western. Does Hotel Plaza Palenque provide breakfast?
Can I bring my pet inside the Hotel Plaza Palenque?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Plaza Palenque.Can I bring my pet inside the Hotel Plaza Palenque?
How far is the Hotel Plaza Palenque from the closest airport?
The closest airport is Palenque International Airport, and it is about 8 mins from hotel by car (4.6 km).How far is the Hotel Plaza Palenque from the closest airport?
Is airport shuttle service offered by Hotel Plaza Palenque ?
Yes, at Hotel Plaza Palenque, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Hotel Plaza Palenque ?
About This Property
Nearest Airport | Palenque International Airport |
---|---|
Distance to Airport | 4.63KM |
Average Price From | PHP4114 |
Hotel Star Rating | 3 |