Hotel Villa Mercedes Palenque
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1 night
1 room, 2 adults, 0 children
All properties in Palenque
Hotel Villa Mercedes Palenque
Ruinas-Palenque km 2.9, Palenque, Chiapas, 29960, Mexico
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Amenities
Outdoor swimming pool
Spa
Massage room
Gym
Private parkingFree
Airport pick-up
24-hour front desk
Luggage storage
All amenities
Property Description
Located in Palenque, Hotel Villa Mercedes Palenque is in the entertainment district, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.6 mi (4.2 km) from Palenque Archaeological Zone and 2.7 mi (4.4 km) from El Panchán.
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8.9/10
Excellent attention from the collaborators of this hotel
All 102 reviews
Surroundings
Airport: Palenque International Airport
(8.8 km)
Landmarks: Chan-Kah Resort Village
(560m)
Landmarks: Bambú Maya
(670m)
Landmarks: EcoMundo Park
(1.3 km)
Landmarks: Elementos Naturales Palenque
(1.7 km)
Landmarks: Sombrillas Waterfalls
(3.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
Standard Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private entrance
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18
Suite
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Electric fan
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7
Executive Room
1 Queen bed
Has window
Non-smoking
Air conditioning
TV
Electric fan
Connecting rooms
Check Availability

6
Deluxe Room
1 King bed
Has window
Non-smoking
Air conditioning
TV
Electric fan
Connecting rooms
Check Availability

9
Executive Double Room
2 Double bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Electric fan
Check Availability

7
Deluxe Double Room
2 Double bed
Has window
Non-smoking
Air conditioning
TV
Electric fan
Connecting rooms
Check Availability

1
Double Room-Non-Smoking
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private entrance
Check Availability
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Guest Reviews
8.9/10
Very Good
102 reviews

- Cleanliness8.8
- Amenities8.9
- Location8.9
- Service8.9
Average for similar properties in Palenque

Guest User
December 26, 2023
Excellent attention from the collaborators of this hotel
Original TextTranslation provided by Google

ROMAN
September 23, 2023
Great location, very close to the ruins
Original TextTranslation provided by Google

Guest User
July 30, 2025

EL mejor hotel para pasar tiempo en familia y tener un descanso de 10, no dan ganas de salir desde que uno llega es un lugar lleno de mucha paz y conforr, super recomendado
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Guest User
July 18, 2025

Excelente atención en Restaurante. Especialmente Amalio y todos los que hicieron posible que comiéramos delicioso. Chef Pascual, genial!! Muy lindo todo. Gracias, gracias, gracias.
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Guest User
June 17, 2025

Muy bonito lugar, la comida muy rica, la alberca muy bonita, recomendable, el Personal amable y atento a las necesidades
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Guest User
June 14, 2025

Excelente ubicación, tienes cerca muchos lugares, instalaciones perfectas, muy buen servicio por parte del personal👌🏼 ambiente acogedor
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Guest User
June 11, 2025

Precioso lugar, el personal super amable. La comida excelente!!! Las instalaciones en perfecto estado. Los jardines muy bonitos.
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Guest User
June 11, 2025

Muy bonito hotel, el personal es muy atento a tu servicio, si quieres organizar un evento, lo recomiendo,tienen buena organización y buen diseño , el lugar muy bonito para unas pequeñas vacaciones, un desestres, el estar en convivencia con la naturaleza,
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Guest User
May 7, 2025

Seria importante poner mas información a la vista de salidas y sugerencias de paquetes, como una agencia de viajes que de información de donde debe ir, apelar de que ya nos venden los paquetes y visitas desde que compramos el viaje pero todo excelente
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Additional charge
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Childcare service
Additional charge
Wi-Fi in public areas
Free

Outdoor swimming pool

Spa

Gym

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
English
Spanish
Food & Drink
Bar
Lobby bar
Room service
Health & Wellness
Spa
Additional charge
Massage room
Public baths
Beauty and makeup
Gym
Public Areas
Picnic area
Garden
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes steamer
Facilities for Children
Childcare service
Additional charge
Business Services
Postal service
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Accessibility
Accessible rooms available
Pool ramp available
Safety & Security
First aid kit
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children aged 1 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$600 (approx. SGD 40.94) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 74
Located in Palenque, Hotel Villa Mercedes Palenque is in the entertainment district, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.6 mi (4.2 km) from Palenque Archaeological Zone and 2.7 mi (4.4 km) from El Panchán.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Grab a bite at La Foresta, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.English breakfasts are available daily from 7 AM to 11:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Grab a bite at La Foresta, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.English breakfasts are available daily from 7 AM to 11:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Frequently Asked Questions
What is the cancellation policy for Hotel Villa Mercedes Palenque?
The cancellation policy for Hotel Villa Mercedes Palenque varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Villa Mercedes Palenque?
What are the check-in and check-out times at Hotel Villa Mercedes Palenque?
Standard check-in time at Hotel Villa Mercedes Palenque is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel Villa Mercedes Palenque?
What amenities and services are available at Hotel Villa Mercedes Palenque ?
Hotel Villa Mercedes Palenque offer top amenities and services include Shuttle service.What amenities and services are available at Hotel Villa Mercedes Palenque ?
Does Hotel Villa Mercedes Palenque provide breakfast?
Yes, Breakfast is offered at Hotel Villa Mercedes Palenque. Breakfast option(s): Western. Does Hotel Villa Mercedes Palenque provide breakfast?
Can I bring my pet inside the Hotel Villa Mercedes Palenque?
Pets are allowed on request at Hotel Villa Mercedes Palenque. Charges may be applicable.Can I bring my pet inside the Hotel Villa Mercedes Palenque?
How far is the Hotel Villa Mercedes Palenque from the closest airport?
The closest airport is Palenque International Airport, and it is about 17 mins from hotel by car (8.8 km).How far is the Hotel Villa Mercedes Palenque from the closest airport?
Is airport shuttle service offered by Hotel Villa Mercedes Palenque ?
Yes, at Hotel Villa Mercedes Palenque, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Hotel Villa Mercedes Palenque ?
About This Property
Nearest Airport | Palenque International Airport |
---|---|
Distance to Airport | 8.82KM |
Average Price From | SGD163 |
Hotel Star Rating | 3 |