Hotel Villa Mercedes Palenque
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1 night
1 room, 2 adults, 0 children
All properties in Palenque

Hotel Villa Mercedes Palenque

Ruinas-Palenque km 2.9, Palenque, Chiapas, 29960, Mexico
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Highlights
Free parking
Delicious breakfast
Excellent service
Sparkling clean
Ideal location
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Amenities
Outdoor swimming pool
Spa
Massage room
Gym
Private parkingFree
Airport pick-up
24-hour front desk
Luggage storage
All amenities
Property Description
Located in Palenque, Hotel Villa Mercedes Palenque is in the entertainment district, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.6 mi (4.2 km) from Palenque Archaeological Zone and 2.7 mi (4.4 km) from El Panchán.
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8.9/10
Very Good
Excellent attention from the collaborators of this hotel
All 102 reviews
Surroundings
Airport: Palenque International Airport
(8.8 km)
Landmarks: Chan-Kah Resort Village
(560m)
Landmarks: Bambú Maya
(670m)
Landmarks: EcoMundo Park
(1.3 km)
Landmarks: Elementos Naturales Palenque
(1.7 km)
Landmarks: Sombrillas Waterfalls
(3.0 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Twin Room
7

Standard Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private entrance
Room Details
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Suite
18

Suite

Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Electric fan
Room Details
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Executive Room
7

Executive Room

1 Queen bed
Has window
Non-smoking
Air conditioning
TV
Electric fan
Connecting rooms
Room Details
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Deluxe Room
6

Deluxe Room

1 King bed
Has window
Non-smoking
Air conditioning
TV
Electric fan
Connecting rooms
Room Details
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Executive Double Room
9

Executive Double Room

2 Double bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Electric fan
Room Details
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Deluxe Double Room
7

Deluxe Double Room

2 Double bed
Has window
Non-smoking
Air conditioning
TV
Electric fan
Connecting rooms
Room Details
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Double Room-Non-Smoking
1

Double Room-Non-Smoking

1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private entrance
Room Details
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Guest Reviews

8.9/10
Very Good
102 reviews
Verified Reviews
  • Cleanliness8.8
  • Amenities8.9
  • Location8.9
  • Service8.9
Average for similar properties in Palenque
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 26, 2023
Excellent attention from the collaborators of this hotel
Original TextTranslation provided by Google
R‍O‍M‍A‍N
September 23, 2023
Great location, very close to the ruins
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
EL mejor hotel para pasar tiempo en familia y tener un descanso de 10, no dan ganas de salir desde que uno llega es un lugar lleno de mucha paz y conforr, super recomendado
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 18, 2025
Excelente atención en Restaurante. Especialmente Amalio y todos los que hicieron posible que comiéramos delicioso. Chef Pascual, genial!! Muy lindo todo. Gracias, gracias, gracias.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 17, 2025
Muy bonito lugar, la comida muy rica, la alberca muy bonita, recomendable, el Personal amable y atento a las necesidades
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 14, 2025
Excelente ubicación, tienes cerca muchos lugares, instalaciones perfectas, muy buen servicio por parte del personal👌🏼 ambiente acogedor
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 11, 2025
Precioso lugar, el personal super amable. La comida excelente!!! Las instalaciones en perfecto estado. Los jardines muy bonitos.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 11, 2025
Muy bonito hotel, el personal es muy atento a tu servicio, si quieres organizar un evento, lo recomiendo,tienen buena organización y buen diseño , el lugar muy bonito para unas pequeñas vacaciones, un desestres, el estar en convivencia con la naturaleza,
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 7, 2025
Seria importante poner mas información a la vista de salidas y sugerencias de paquetes, como una agencia de viajes que de información de donde debe ir, apelar de que ya nos venden los paquetes y visitas desde que compramos el viaje pero todo excelente
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Services & Amenities

Outdoor swimming pool
Spa
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children aged 1 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeWestern
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$600 (approx. SGD 40.94) per pet per night

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 74
Located in Palenque, Hotel Villa Mercedes Palenque is in the entertainment district, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.6 mi (4.2 km) from Palenque Archaeological Zone and 2.7 mi (4.4 km) from El Panchán.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

Grab a bite at La Foresta, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.English breakfasts are available daily from 7 AM to 11:30 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.

Frequently Asked Questions

What is the cancellation policy for Hotel Villa Mercedes Palenque?

The cancellation policy for Hotel Villa Mercedes Palenque varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Villa Mercedes Palenque?

Standard check-in time at Hotel Villa Mercedes Palenque is 15:00 and check-out time is 12:00.

What amenities and services are available at Hotel Villa Mercedes Palenque ?

Hotel Villa Mercedes Palenque offer top amenities and services include Shuttle service.

Does Hotel Villa Mercedes Palenque provide breakfast?

Yes, Breakfast is offered at Hotel Villa Mercedes Palenque. Breakfast option(s): Western.

Can I bring my pet inside the Hotel Villa Mercedes Palenque?

Pets are allowed on request at Hotel Villa Mercedes Palenque. Charges may be applicable.

How far is the Hotel Villa Mercedes Palenque from the closest airport?

The closest airport is Palenque International Airport, and it is about 17 mins from hotel by car (8.8 km).

Is airport shuttle service offered by Hotel Villa Mercedes Palenque ?

Yes, at Hotel Villa Mercedes Palenque, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportPalenque International Airport
Distance to Airport8.82KM
Average Price FromSGD163
Hotel Star Rating3