Ruinas-Palenque km 2.9, Palenque, Chiapas, 29960, Mexico
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Located in Palenque, Hotel Villa Mercedes Palenque is in the entertainment district, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.6 mi (4.2 km) from Palenque Archaeological Zone and 2.7 mi (4.4 km) from El Panchán.Show More
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Highlights
Free parking
Delicious breakfast
Excellent service
Airport drop-off available
Ideal location
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Amenities
Spa
Massage room
Childcare service
Private parkingFree
Bar
Wi-Fi in public areasFree
All Amenities
Property Description
Located in Palenque, Hotel Villa Mercedes Palenque is in the entertainment district, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.6 mi (4.2 km) from Palenque Archaeological Zone and 2.7 mi (4.4 km) from El Panchán.
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4.3/5
Very Good
Excellent attention from the collaborators of this hotel
All 97 Reviews
Surroundings
Airport: Palenque International Airport
(8.8 km)
Landmarks: Bambú Maya
(670m)
Landmarks: EcoMundo Park
(1.3 km)
Landmarks: Elementos Naturales Palenque
(1.7 km)
Landmarks: Palenque's Sign
(2.7 km)
Landmarks: Sombrillas Waterfalls
(3.0 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
10
Standard Double Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private toilet
Room Details
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17
Suite Non smoking
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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7
Executive King Room Non smoking
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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8
Deluxe Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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11
Executive Two Double Room Non smoking
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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10
Deluxe Room Non smoking
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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Executive Room
1 King bed or 2 Double bed
Has window
Room Details
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Guest Reviews
4.3/5
Very Good
97 reviews
Verified Reviews
Cleanliness4.3
Amenities4.3
Location4.3
Service4.3
Average for similar properties in Palenque
Most Mentioned
Guest User
December 26, 2023
Excellent attention from the collaborators of this hotel
Original TextTranslation provided by Google
ROMAN
September 23, 2023
Great location, very close to the ruins
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Spa
Additional charge
Massage room
Childcare service
Additional charge
Private parking
Free
Bar
Wi-Fi in public areas
Free
Conference room
Additional charge
Multi-function room
Gym
Luggage storage
Airport drop-off
Additional charge
Restaurant
Airport pick-up
Additional charge
Outdoor swimming pool
24-hour front desk
Spa
Bar
Conference room
Gym
Restaurant
Outdoor swimming pool
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Airport drop-off
Additional charge
Airport pick-up
Additional charge
Business Services
Wedding service
Conference room
Additional charge
Multi-function room
Fax/copying service
Additional charge
Postal service
Front Desk Services
Safe at front desk
Concierge service
Luggage storage
Tour and ticket booking service
Express check-in and check-out
24-hour front desk
Languages Spoken
English
Spanish
Food & Drink
Bar
Room service
Lobby bar
Public Areas
Picnic area
Garden
Health & Wellness
Beauty and makeup
Spa
Additional charge
Public baths
Massage room
Gym
Cleaning Services
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Clothes steamer
Clothes dryer
Facilities for Children
Childcare service
Additional charge
Accessibility
Pool ramp available
Accessible rooms available
Safety & Security
First aid room
CCTV in public areas
Intruder alarm
Smoke detector
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children aged 1 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$600 (approx. PHP 1,701.39) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Number of Rooms: 74
Located in Palenque, Hotel Villa Mercedes Palenque is in the entertainment district, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.6 mi (4.2 km) from Palenque Archaeological Zone and 2.7 mi (4.4 km) from El Panchán.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Grab a bite at La Foresta, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.English breakfasts are available daily from 7 AM to 11:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
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Frequently Asked Questions
What is the cancellation policy for Hotel Villa Mercedes Palenque?
The cancellation policy for Hotel Villa Mercedes Palenque varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Hotel Villa Mercedes Palenque?
Standard check-in time at Hotel Villa Mercedes Palenque is 15:00 and check-out time is 12:00.
Does Hotel Villa Mercedes Palenque provide breakfast?
Yes, Breakfast is offered at Hotel Villa Mercedes Palenque. Breakfast option(s): American.
Can I bring my pet inside the Hotel Villa Mercedes Palenque?
Pets are allowed on request at Hotel Villa Mercedes Palenque. Charges may be applicable.
How far is the Hotel Villa Mercedes Palenque from the closest airport?
The closest airport is Palenque International Airport, and it is about 17 mins from hotel by car (8.8 km).
Is airport shuttle service offered by Hotel Villa Mercedes Palenque ?
Yes, at Hotel Villa Mercedes Palenque, an airport shuttle is available. We suggest you call ahead to confirm details.