Popular Palembang 4-star Hotels

1..Waiting check in for non smoking rooms for more than two hours..., asking too wait, several times ask wait, and then they change shift and no one to follow up, when i asking for fourth time with different staff, they said they need deposits, meanwhile i sit in front of the receptionist for more than two Hours!! 2. dirty area of swimming pool no staff taking care of it at first time i check it around 14.00 than in 16.45 i check it, i see people smoke around swimming pool area, smoke smell around corridor to swimming pool 3.,no free mineral water, in current covid situation you have to go to corridor and using public dispenser, are you sure the glass or bottle cup attached previously to the dispenser was clean enough? 4. Ugly view, booked 3 room different floor and different side with all ugly view. 5. Front office not responsive when we first arrive just look on our car, and then i giving a code to asking help and the staff starting to move to help. I already checked in to 3 different hotels within one week in palembang area somehow Aston is the worst, aryaduta, all nite and day, and the last is Aston, luckily we only stay just for one night this time.

i have stayed here many times. the rooms have the best ventilation. conaidering that i ak a smoker, a good ventilation is a very important. breakfast menu comes with both western local. i normally go for the local pempek and tahu goreng. decent.

The food are excellent and very tasty, but i think need more menu so the customer felt excited. By overall the place and the food is amazing the service is good and excellent. The service are good and the people there ate excellent

This hotel is in good location coz nearby big mall in Palembang, price is cheap enough, room is clean and tidy, specious lobby, the food is delecious, staffs are kind and helpfull, process check in and check out smooth. Special thnks for Mr. Hersan Efendi as Front Office Manager, see you soon

having a good time while stay at the zuri hotel palembang...... the hospitality and facilities was great and clean. while stay you can enjoyed the sky pool with palembang city view. all the staff already being vacinated so you dont have to be worry. the room was clean and get uv steril before the guest entering the room

Booked this hotel for 2 nights from online travel agent, and asked for honeymoon setup. Not just give me the setup I asked, they also upgrade my room to suite!! What a nice surprise. Thank you Sari (front desk staff) for the upgrade and very warm and friendly response to my request. The hotel location is in palembang city center, near hospital (Charitas & YK Madira) and relatively close to anywhere within palembang area. I chose this hotel because it's near my parents' house. The room is very spacious and clean, but I chose room without breakfast so I can't comment about their food. Overall I would recommed this place if you want to stay in Palembang city center.

Really love this hotel! Go there with family, and add 1 additional room for 1 night for my in laws. Lake-view room is a must, it face east and have a good sunrise view by the lake. I book in-room tent and it comes with complimentary cakes and cute elephant plushie. It have mattress and pillow in it (its comfortable to sleep in, even for adults) and include additional breakfast. Service are great, breakfast food is good. Especially the japan corner. Never missed the japanese breakfast for my 3 days stay. On sunday they have kids corner with choco fondue. The kids club is big, and there's outdoor playground too. The garden around the lake is well kept. It's great for morning jogging or photo spot (plenty of photo spot).

The hotel has a good parking area for brushes, the swimming pool is good, just for brushing the toothpaste the toothpaste is like a 2 star hotel, at least a small pepsodent... and Sosro brand tea bags, star hotels should have enough for their tea...so far the place is comfortable

the hotel is relatively new,so there is still the sound of people knocking on the wall or floor. Tp sarapannya bnayak variasi, enk, pelayanan super mantap. Sukes terus salad

The hotel location was perfect. Near to many restaurant. Hotel staffs were friendly and nice too. They even recommend a local restaurant where the prices are reasonable. Thumbs up :) the room was valued for money and perfect. Thanks for making our trip so memorable with the good service provided💗💗💗