Red Roof Inn Palatine Reviews

I do not recommend this location

Decided to return to this hotel after a long absence. New management is excellent. From the time of check in, until the time I departed, the staff was attentive and friendly. Room was clean and well maintained. Definitely a change from the past. I will return.

The lady with the blonde hair should not have a hospitality position. Let alone a management in hospitality position. That women is the PERFECT example of GHETTO. Who ever hired her should be FIRED IMMEDIATELY! Her employees should file complaints against her for how rude she is to them. She treats guest like prisoners. Reply’s “well I don’t know what you want me to do, if you don’t like it leave” is this what your company trains your management team to say? Terrible women, terrible attitude, terrible hair, terrible place. If I had to rate you on your manager at this property alone I’d give you a -20 !