Guest User
January 9, 2025
Very disappointing.. If you think of it as a hotel and make a reservation, you should never do it..
I was surprised the moment I got off the elevator and the marble was all raised up so I almost fell over, but there was no safety information at the information desk.. I liked it because it was a high-rise building, but they just put up tape in the hallway and greeted the guests. I felt like I was being made fun of. Also, when I went into the bathroom, it smelled musty and rotten, so I strongly thought that a previous guest had overused it. It was so disgusting and dirty that I couldn't even use it, and I kept the bathroom door closed. I wanted to change rooms, but I reserved a room with a spa, so I just used it. There were some things in the spa that didn't work, and it was a cold wave, so even when I turned up the temperature, the temperature didn't go up, and there was a strong wind. They should have put an electric blanket on the bed.. Service? It's just laughable.
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