Paje Hotels with Airport pickup service

If you want to have a peaceful and relaxing vacation, avoid this hotel at all costs. I stayed there in January 2023 with family and friends. We had already stayed at the Cristal Resort Hotel twice before and we decided to go back again because of the nice location and what used to be ’friendly’ staff. On our 5th night, before we went to bed I checked the door and all of the windows of our ECO bungalow to be sure they were completely locked and secure. In the morning, we woke up to discover that we had been robbed while my parents and I were asleep. The window from the bathroom was wide open and our phones, money (thousands) and 2 bags were gone. We immediately informed the hotel management about this but their only concern was why we had not put our money in the safe box. The answer is very simple- we usually use the safe box when we are out of the room, not while we were asleep. Beyond the fact that someone was in our room while we were asleep, imagine how worse things could have been had we woken up while the thief/thieves were still in the room. The hotel has a huge security problem and they know it very well. In order to open a closed sliding window they must have had a premeditated plan or system to be able to open it successfully from the outside... and not to have any security guards in that area at night is just outrageous. In hindsight I am pretty sure we were being observed. It had all been planned very well and they knew everything in order to succeed - who had the money of the group, where we were sleeping, everything. In the morning, we called the police and after they finally came, out of nowhere, one of the hotel staff called us to show us that they had found our backpacks without any money in them of course. We found our phones inside one of the backpacks without our SIM cards in them and after we switched them on we saw on the Steps App that our things had been stolen at 3 am in the morning and that the thief/thieves only took just 78 steps and stopped right near the fence of the hotel. The police was trying to play things down by saying that we were so lucky we got our phones back. A few hours later, I received a message from the hotel manager saying precisely this: --- I spoke with our broker and I checked our insurance. It covers things like cameras, phones and laptops but not money, because the issue of money is very complex. --- This is another reason that led us to believe that the hotel staff was involved. What an unbelievable coincidence! We only retrieved the things that were not covered by their insurance- our phones. On top of that, they also had the appalling audacity to say that we needed to wait for the police investigation as they needed to find out whether this had happened for real or not, because according to them, nothing actually proved that somebody had robbed us and that we could have orchestrated the whole thing ourselves...Great! They were also putting pressure on us to stop this scandal because

A beautiful oasis in a chaotic part of Zanzibar however sadly our experience wasn’t as expected. Reception staff were incredibly helpful and friendly, Egon really made a positive impact. However after that, we were all incredibly disappointed. Simple parts of hospitality seemed to missed throughout, we had issues with food and drink service taking over an hour to arrive each time and something always arriving cold. From ordering 3 portions of chips, to food for a table of 6, every thing took over an hour. At one stage, one coconut water took an hour to arrive. It’s appreciated a bigger table in a small hotel may take longer but it was the case with whatever was ordered. Similarly, if a delay is know it is common courtesy is to warn guests of such a delay. The hotel setting is beautiful, but again small efforts could be made to make experiences better. For example, the toilet in one of the rooms our party had flooded, it was sorted quickly however no new bath mat was given - the soaking wet one was left. I appreciate it’s a tropical climate but maggots were in the mango served one morning, when given back to the wait staff they apologised and nothing else was done. We’d expect the fruit to be kept in the fridge given the environment. Every day there would be another issue, although some trivia, on a holiday you don’t want to have to experience this. Management did speak to us about the slowness of service, mentioning it isn’t the same in Zanzibar as it is in Europe. A comment which felt like it was to provide an excuse and to belittle our cultural understanding. We are aware things run slower, but if you offer a hotel to tourists you’ve got to cater for them slightly! Between our party we had 3 rooms. We’d made it clear from the start we wanted specifics items on different rooms. This wasn’t done so instead we spent 40 mins on our last day sorting it. Again, not a task guests should have to do. We also couldn’t help but notice, water bottles were rightly filled up at the bar for free for 2 days of our trip. Given the 31 degrees and a 4 star hotel you’d expect this. The water ran out at one stage in the middle of the day and we were told there was no more, providing unnecessary stress to paying customer. After complaining that a hotel must have water available for guests in such heat, eventually more was delivered. That said, whilst management were watching by the bar suddenly we were to be charged. After the complaints about service already and a clear discomfort from guests, this felt was incredibly poor customer service. Unfortunately there is a lot more improvements for this hotel and until these are rectified and with so many other options around, I wouldn’t recommend until things have been improved. A real shame as it could have been lovely. I hope this feedback allows the hotel to improve in areas so future guests don’t experience such a poor service.

Dhow Inn is located in the heart of Paje. We loved that we could walk out to the beach and take a walk on this beautiful sandy beach. The beach offers lots of options for restaurants, cafes and bars as well as excursion options from different operators. The hotel’s location makes it a convenient base for all your adventures. Accommodations: The room offered comfortable beds, clean linens, and private balcony with a private pool/spa. The room was also equipped with a safe, coffee maker, and the pool with lounges and umbrellas was right Infront of the room. Amenities: Dhow Inn offers 3 swimming pools providing a refreshing retreat after a day of exploring. The hotel also has a gym and spa for those who can't miss a workout. Dining: We really liked the buffet style dining with many options to choose from including salads, sandwiches, fruits, hot options, deserts, juices, tea and coffee. The restaurant also offers a la carte dining, but must be reserved the day before. We really enjoyed dinner time show by local acrobats. Service: The staff at Dhow Inn Hotel were genuinely friendly and attentive. They were always eager to assist with any requests or recommendations, making us feel valued and welcomed throughout our stay.

With a stay at Paje Beach Apartments & Hotel in Paje, you'll be on the beach, just steps from Paje Beach and a 4-minute drive from Kite Centre Zanzibar. This beach hotel is 1.6 mi (2.7 km) from Bwejuu Beach and 3.3 mi (5.3 km) from Kuza Cave.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Grab a bite to eat at Ocean Beach, a beachfront restaurant where you can take in the garden view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Cooked-to-order breakfasts are available daily from 7 AM to 10 AM for a fee.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 5 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Located in Paje, Paje By Night is by the ocean, just a 5-minute walk from Paje Beach and a 3-minute drive from Kite Centre Zanzibar. This beach hotel is 1.9 mi (3 km) from Jambiani Beach and 3 mi (4.9 km) from Kuza Cave.Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access, shopping on site, and a television in a common area.You can enjoy a meal at Paje By Night Restaurant serving the guests of Paje By Night, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the beach bar. A complimentary full breakfast is served daily from 8 AM to 10 AM.Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 19 individually decorated guestrooms. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

When you stay at New Jambo Bungalows - Hostel in Paje, you'll be on the beach, within a 15-minute drive of Jambiani Beach and Paje Beach. This beach hostel is 1.3 mi (2 km) from Bwejuu Beach and 2 mi (3.2 km) from Kite Centre Zanzibar.Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and bicycles to rent. Additional amenities at this hostel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.Satisfy your appetite for lunch or dinner at 123, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. A complimentary local cuisine breakfast is served daily from 8 AM to 10 AM.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 16 guestrooms. Bathrooms with showers are provided. Conveniences include ceiling fans, and housekeeping is provided daily.

With a stay at Ananda Beach Hotel in Paje, you'll be steps from Paje Beach and a 4-minute drive from Jambiani Beach. This beach guesthouse is 1.7 mi (2.7 km) from Bwejuu Beach and 1.7 mi (2.8 km) from Kite Centre Zanzibar.Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and bicycles to rent. This guesthouse also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.Enjoy a meal at Hello Capitano or snacks in the coffee shop/cafe. The guesthouse also offers room service. Wrap up your day with a drink at the beach bar. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.Featured amenities include luggage storage, laundry facilities, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 10 individually decorated guestrooms. Rooms have private furnished patios. Private bathrooms with showers feature bidets and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

Located in Paje, Spacious Dream House Paje is a 1-minute drive from Paje Beach and 9 minutes from Jambiani Beach. This spa guesthouse is 3.2 mi (5.1 km) from Kuza Cave and 31 mi (49.9 km) from Nakupenda Beach.Relax at the full-service spa, where you can enjoy massages. Additional features at this guesthouse include complimentary wireless internet access, concierge services, and barbecue grills.You can enjoy a meal at the restaurant serving the guests of Spacious Dream House Paje, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Stay in one of 3 guestrooms featuring Smart televisions. Rooms have private furnished balconies or patios. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

When you stay at Villa Huruma in Paje, you'll be near the beach, a 1-minute drive from Paje Beach and 7 minutes from Jambiani Beach. This beach bed & breakfast is 1.4 mi (2.3 km) from Bwejuu Beach and 1.9 mi (3 km) from Kite Centre Zanzibar.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This bed & breakfast also features complimentary wireless internet access, a communal living room, and tour/ticket assistance. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.Need to unwind? Take a break with a tasty beverage at one of the 15 beach bars. A complimentary full breakfast is served daily from 7:30 AM to 10:00 AM.Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 6 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.