Mill and Brae

The staff provides top-quality, friendly service. Guests praise the cleanliness and comfort of the spacious rooms for a great night's sleep.

Arrived at 10.30 for breakfast on a Sunday morning with 3 friends. We were told to sit whenever we liked. We struggled to find a table that was clean. Most had crumbs on the seat and tables not wiped. We sat for 15 mins before we had to approach staff to get a drink. We ordered our hot drinks which arrived pretty quickly. We then requested to order food. A member of staff came over to inform me that there were no pancakes available. This was 30 mins after taking our order!! I ordered an alternative. After waiting a further 30 mins we asked the staff what the hold up was, as surely it doesn't take 60 mins to make a breakfast. We were informed that 2 chefs had not turned up to work so the chef was "swamped". Had this been communicated initially in the first instance we perhaps would have been more understanding. Our food finally arrived with an apology...and also items missing. Overall service was really poor and this really lead to a very disappointing experience. We won't return.

good food. nice friendly staff, room was spacious too.