Mill and Brae

Great experience. Lunch with extended family and B&B with immediate family. Exceptional service from male supervisor who was very polite and attentive throughout despite restaurant being really busy. Family suite/room was spotless. Food was excellent and supports local businesses through links with local baker, butcher and coffee suppliers.

Stayed at Mill and Brae for two nights in April 25, and we liked it that much, we have booked again for November. We stayed as we were visiting family and attending my granddaughters christening. Hotel was in a perfect location for us as it was close to both my daughter’s house and the church. We arrived Saturday afternoon, quickly checked in and shown to our room by Jamie, who was super helpful and friendly for our whole stay. The room was really really clean, with tea / coffee making facilities provided, and the bed was extremely comfortable. As we stayed two nights, the room was also cleaned on the second day and bed made etc. We ate in the bar on the Saturday night and couldn't fault any of the food. I didn't have breakfast either of the days, as I don't normally eat it, but what I saw coming out of the kitchen looked amazing. The party for the christening was also held here, and the buffet provided was excellent. My only fault if I was to pick one, the bar closed very very early on the Sunday evening, which we weren't aware of and food stopped being served quite early on as well. We were not ready to just go and sit in our room at the early hour of 8.30pm. As we had a few drinks at the christening party, we were unable to drive anywhere else for food, so had to get a takeaway from across the road, which wasn't ideal. Also, the pot holes in the car park are pretty bad, and you could easily damage your car if you didn't know they were there! But on the whole, we had an excellent stay, and this will probably now become our go to base when we travel up from North Wales to visit my family. See you all in November!! And thanks for an overall great stay

Had no heating and no hot water, reported it twice and had no response from anyone!

Will use again Stayed before a few times, handy during week for appointments in South side of Glasgow and Lanarkshire. Nice rooms with quality beds, seating and tables for any work having to be carried out, good shower. Dining experience good, menu basic but enough and plentiful helpings( 2 course more than enough) not a lot of healthy options available would be a minor gripe

Avoid this place. A disaster as soon as we started getting served. Waitress Wrote order down partners breakfast came back no scrambled egg. all she ordered was two links beans and egg and 1 toast they gave her 2 toast. Took my order full breakfast asked for tea served with breakfast my tea came with a dirty cup had to return it. My breakfast never came partners came well before mine hers was finished when mines arrived. Links are horrible produce the black pudding and haggis just mushy. Asked for no tomatoes came with tomatoes. Anyway went to pay was asked if breakfast was ok lol I replied was ok.The waitress had a face like a chewed wasp and slammed the till shut. It’s not my fault you provided a bad service is it I think you need some serious customer training with the attitude and to correctly take note of what the customer orders. Thx for a bad service certainly will not be near there again that’s for sure.

Arrived at 10.30 for breakfast on a Sunday morning with 3 friends. We were told to sit whenever we liked. We struggled to find a table that was clean. Most had crumbs on the seat and tables not wiped. We sat for 15 mins before we had to approach staff to get a drink. We ordered our hot drinks which arrived pretty quickly. We then requested to order food. A member of staff came over to inform me that there were no pancakes available. This was 30 mins after taking our order!! I ordered an alternative. After waiting a further 30 mins we asked the staff what the hold up was, as surely it doesn't take 60 mins to make a breakfast. We were informed that 2 chefs had not turned up to work so the chef was "swamped". Had this been communicated initially in the first instance we perhaps would have been more understanding. Our food finally arrived with an apology...and also items missing. Overall service was really poor and this really lead to a very disappointing experience. We won't return.