The Waterfront Suites - Heritage Collection
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Paihia

The Waterfront Suites - Heritage Collection

Health Protected
#3 of Premium Hotels in North Island
100 Marsden Road, Paihia, Northland, 0200, New Zealand
Show on Map
With a stay at The Waterfront Suites - Heritage Collection, you'll be centrally located in Paihia, steps from Bay of Islands and 3 minutes by foot from Paihia Wharf. This luxury aparthotel is 0.2 mi (0.3 km) from Te Ti Bay and 0.2 mi (0.3 km) from Paihia Beach.Show More
We Price Match
hotel overview picture
4.5/5Great·Cleanliness: 4.5
All 23 Reviews
Amenities
Outdoor Swimming PoolPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceMeeting RoomWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Kerikeri Airport
(22.7 km)
Landmarks: Dune Rider Tours
(120m)
Landmarks: Paihia Dive
(130m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Two-Bedroom Suite with Ocean View
4

Two-Bedroom Suite with Ocean View

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Room Details
Check Availability
Premium Two Bedroom Suite
5

Premium Two Bedroom Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
Room Details
Check Availability
Three Bedroom Penthouse Apartment
8

Three Bedroom Penthouse Apartment

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
Room Details
Check Availability
Deluxe One Bedroom Suite
8

Deluxe One Bedroom Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
Room Details
Check Availability
Deluxe Two Bedroom Suite
5

Deluxe Two Bedroom Suite

Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Hide Room Types

Guest Reviews(23)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
Isaac
January 14, 2024
Great location, good coffee next-door and Terra restaurant very close. Loved being so close to everything and the beach. Comfortable clean room. The pool was great for some morning exercise. We were very happy with our short stay here.
Guest User
April 8, 2024
Pros-Close to all the action, modern clean facility with a lane pool to share. Basement parking with lifts to your floor. Full kitchen and laundry facilities. Bed is very comfy, as are pillows. Nice thick robes to wear.Has aircon.Yay! Cons-Layout a bit strange. Open only door for a breeze, no window. Stairwell intrudes into ensuite/ laundry. Need to be a contortionist to access wash machine. Couch is very low and uncomfy. Had to use bed to layout suitcases. Without a major layout reno, I think the couch could be replaced and a luggage rack or two placed near the door, and the bedroom tv be in working order. Management and workers very helpful and friendly. Would I go again? Indeed I would!
Alan
October 22, 2023
My wife and I stayed at the Waterfront Suites for three nights in October 2023. Our room was very nice and well-appointed, and the location was perfect. I would have rated it as five stars except for the very poor internet connection through the Wi-Fi. When I brought it up at reception, I was told to call an outside number (I have to say that the personnel were lovely – this is a management decision). As I didn't have a NZ phone, I had to call from reception. Of course, no one answered, and we had to put up with very slow, or non-existent internet access for our entire stay (I couldn’t even upload a single image). A good internet connection is essential these days, almost as important as electricity. Making the guest call a third-party service provider is akin to having to call the local electric company when the power is out. Waterfront management should improve the connection and take control of support.
Grant
July 26, 2023
Great place we will be back.
Jasmine
July 15, 2023
Fantastic accommodation and location!
Guest User
October 10, 2023
Stayed in room 108 - has pool right outside front door which would be a big plus in summer. The room is great - kitchen has everything and more you want, good facilities and washer/dray, heat pump … Perhaps the only down side is the disability shower and not a long enough curtain which means the water tends to to go everywhere - a mop would easily solve the problem aided by the tiles being heated. The place is five minutes or less to the ferry to Russell, and same time to bars and cafes in town.
Kirstin
April 25, 2023
Loved the property 😊
Christina
February 10, 2023
The grounds are beautifully landscaped. It is super close to all of the main areas of Paihia The suite itself was so well appointed.
Guest User
July 27, 2023
I was looking for the best place in paihia that would be close and convenient with disabled access. The waterfront suites offer all this and more. Absolutely recommended for luxury, convenience and facilities. Staff were cery helpful too. Cheers

Property Policies

Check-in and Check-out Times
Check-in: 14:00–18:00
Check-out: 08:00–10:00

Front desk hours: [Mon-Sun]08:00–18:00

To check-in, contact the property 3 days in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided.

Show More

Health Protected

Quite Clean
  • 4.5/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2006
  • Number of Rooms: 8
With a stay at The Waterfront Suites - Heritage Collection, you'll be centrally located in Paihia, steps from Bay of Islands and 3 minutes by foot from Paihia Wharf. This luxury aparthotel is 0.2 mi (0.3 km) from Te Ti Bay and 0.2 mi (0.3 km) from Paihia Beach.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and babysitting (surcharge). Additional amenities at this aparthotel include tour/ticket assistance and barbecue grills.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in Paihia? This aparthotel has 592 square feet (55 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 15 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportKerikeri Airport
Distance to Airport22.71KM
Average Price FromJPY32465
Hotel Star Rating5