Harbour Hotel Padstow

We enjoyed our stay here for our 25th wedding anniversary. Shame that wasn’t highlighted even though I mentioned it when booking. A ‘congratulations’ or a card or something would have been attentive. The receptionist was on auto pilot and rushed which didn’t feel welcoming. Other than that it was lovely, the room, the view, the food at the Jetty, the waiters.

We stayed hear for a week we had two rooms 34 I was disappointed on arrival we went to the room only to find dirty sheets floor not hoovered so we complained.To desk who said it would be done which it was in a fashion.But for the amount of money we paid this hotel is very disappointing because we had to complain a few times in reguards to the clean who’s was very basic as they didn’t hoover floors in rooms bathroom only had a wipe round shower screen had marks on it it that where never cleaned of and also the bathroom walls we had to ask for toilet roll on seraval occasions.At the side of the bed there was a full length monitor which was broken on the frame corner the mirror had fingers prints and marks on that where never cleaned of all week .The whole hotel needed a good clean in the dinning room there was food on floor that never got cleaned up the whole stairs and carpets where never hoovered the lifts where disgusting.I feel for the price we paid and also the photos shown when booking ate not correct the whole hotel needs cleaning and sorting out my experience I have stayed in cheaper hotels and had better standards I feel that this was not justified the price also breakfast in a morning all items are put on bar top with no refrigeration which I feel is not correct and on looking at how things should be done by the food standard agency I feel that it was not correct I think that you are not providing what people pay for .And to let dogs into breakfast room when people are eating is appalling I have dogs myself and don’t think this is a correct thing to .They only thing I would say to people is think twice before booking because we paid £3300 for two rooms and I think it certainly wasn’t worth that

We’ve stayed at the Padstow Harbour Hotel several times over the last 4-5 years. It’s sad to see today how much the hotel has deteriorated in terms of cleanliness and maintenance. The carpets on the staircase and in the bedrooms need a thorough shampoo - there are multiple stains and they are just grimy. Edges are full of dust and need a hoover . Paintwork throughout public areas and the bedrooms is badly scuffed and in need of a repaint . Car park is tatty with bushes overgrown and litter to be picked up. Outdoor chairs / cushions need a wipe down . Windows in our room needed a clean and a repair ( broken cord on sash window). I’m disappointed as it’s a 2 night stay for 2 rooms to celebrate our birthdays so a special occasion and not inexpensive. On a positive, lunch was very nice. Hotel just looks unloved and needs more maintenance. Agree with others on the gin but no tonic. Just stop it completely rather than only do a half hearted attempt. Used to be a lovely gesture to have a complimentary G&T ( and sherry !) in the room though.

We were so lucky to get a last minute, one night booking, and to get the last space in the overflow car park, into which our Mini could just fit. Lucky also the seagulls that control the overflow car park didn’t poop on our car as they did on all the others. The bed was one of the most comfortable we’ve ever slept in, and our only minor grumble was that during the heat wave the fan barely provided relief. AC would be a wonderful addition. As would free tonics to go with the most welcome free gin in the room. Otherwise, the bathroom had a spacious bath & shower, and the breakfast was exceptionally good. We’d definitely stay again, and for a few nights to enjoy more of the hotel’s wonderful facilities.

We visited for dinner And was blown away.. great food and great service… Amazing view and great wine Selection… We was visiting.. but will be sure to come again next time we are in padstow.. It’s a short walk to town and the harbour and car parks are very close… It’s Mitchell star quality

We were given a voucher by our children for 'The Secret Garden Afternoon Tea Experience' at The Harbour Hotel in Padstow. On arrival we were welcomed by Callum into the restaurant with views overlooking the estuary which gave it a wonderful ambience. The afternoon tea was one of the best we have experienced and an extra treat was to have a glass of champagne with it. The assortment of sandwiches, scones and cakes were delicious and beautifully presented in the traditional way. (see photo of menu) Our waiter Callum was lovely and most helpful, attentive and informative throughout. Note that this particular Afternoon Tea (Secret Garden) is only available for a limited period in the summer so call and check beforehand when you book. We would highly recommend this experience.