Inn at Rockaway San Francisco Pacifica

The hotel was easily accessible from the HWY. It was in a decent location , very close to the beach and other little shops. The receptionist was very helpful when we needed help with the TV. Room was tidy, spacious. Parking is limited. You can purchase safe parking near the hotel, for $15 but theres probably like 20 spots to choose from, or else just enjoy street parking. Otherwise, very nice and perfect for small families.

A DECEIVING MARKETING OCEAN VIEW ROOM 1st of all we booked a full ocean view room. We arrived trying to check in took more than 45 min to get the key. We went to room 208 -- u can the smallest window that doesn't open with ocean view. The other 3 big windows u can see the back of restaurants and street... what about shame.. The hotel though have full ocean view if u go 3rd floor at the end of hallway but for deceiving marketing when u book any tiny ocean view get booked under ocean view. So when u book the room it is no ocean view or ocean view - they don't market partial ocean view rooms.. so it is ur luck to get a full real ocean view or not... In addition today is a special day/mother's day weekend and the hotel had 1 person only at front desk to help with hotel check in and any other issues with the rooms. It caused long line and long time to check in and frustration build up.... By the time we got the key we were so tired and then when checked the room and it shows partial but then no other rooms available with a real ocean view and we couldn't get refund... I can say hotel management is not good as they had 1 person to support the whole hotel needs on a special day and full hotel occupancy... We tried to get refund it didn't work out even the windows only one window open about 5 inches wide and that's it. I wouldn't advise people who really paying for full ocean view to book in this hotel... Room size is small and tight.. I am really disappointed in this hotel and it is our last time to stay in it... It ruined and wasted our 1 night vacation today few hours spent between check in , arguing on the room type and expectations, so tired and we have to be on hold trying to contact 3rd party/Expedia to contact the property to request a refund as the booking was non refundable but in our case it was a deceiving marketing.. We know pretty well what ocean view means from partial ocean view... It is just sad that this type of marketing is allowed to exist at the hotel website or the 3rd party website that market their rooms. 1st time ever that this type of incident occurs to us with so many years visiting SF in different hotels ocean view for real...

Dirty room and floor, dirty pillows, clump of hair found under bed sheets, toilet paper holder broken, bathtub creaking, shower head leaks, cracked sink, dirty hand towel, noisy elevator, no WiFi. Overall experience was not good.