New Grand Park Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Pabean Cantikan
New Grand Park Hotel
Jl. Samudra No.3-5, Bongkaran, Kec. Pabean Cantikan, Bongkaran, 60161 Pabean Cantikan, Surabaya, East Java, Indonesia
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Amenities
Multi-function room
Luggage storage
Private parkingFree
Conference room
Wi-Fi in public areasFree
Massage room
24-hour front desk
Wedding service
All Amenities
Property Description
With a stay at New Grand Park Hotel, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Pasar Atum Mall. This hotel is 0.3 mi (0.5 km) from Kong Co Kong Tik Cun Ong Temple and 0.6 mi (1 km) from ITC Surabaya Mega Grosir.
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6.3/10
Cleanliness6.8
Amenities5.1
Location6.8
Service6.8
All 4 Reviews
Surroundings
Airport: Juanda International Airport
(21.5 km)
Train: Surabaya Pasar Turi Train Station
(1.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard Double Or Twin Room
1 Double bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Wi-Fi in room
Towels
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1
Family Room
1 King bed
Has window
Non-smoking
Telephone
Wardrobe
Daily housekeeping
Sofa
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2
Suite Room
1 Double bed
Has window
Non-smoking
Telephone
Wardrobe
Daily housekeeping
Sofa
Check Availability
6
Superior Room
1 Single bed
Non-smoking
Air conditioning
Private bathroom
TV
Wi-Fi in room
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13
Deluxe Double Or Twin Room
1 Double bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
LCD TV
Wi-Fi in room
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Guest Reviews
6.3/10
4 reviews
Verified Reviews- Cleanliness6.8
- Amenities5.1
- Location6.8
- Service6.8
Average for similar properties in Pabean Cantikan
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 66.88). Trip Coins can be used to save instantly on room rates.
AI Summary
The rooms are spacious, clean, and well-kept. Guests appreciate the fast and friendly service, including responsive and good reception.
Dian Anugerah Wahyu Wicaksono
May 23, 2025
The AC is cold but the bathroom doesn't have soap and shampoo and the shower is a bit broken even though the sink works well.
Original TextTranslation provided by Google
Guest User
May 12, 2025
The room is rotten, old, broken and dirty. Nothing more. No slippers, no paper towels, no water, no kettle, no light switch in the room. All furniture is old and rotten.
No toothbrush, no shower gel, the air conditioner is decades old and hums. Can't fall asleep.
The white cup has turned light black. The quilt in the quilt cover slides out of place when you shake it. .
There is no shower in the toilet, only a shower head. And there is nothing for bathing and washing hair, not to mention the comb. It is not standard.
The towel is only 4/5 of the length, and the rest is rotten.
I woke up one night and felt itchy all over. If I didn't catch the train, I would never stay here.
Original TextTranslation provided by Google
Stanislav
February 7, 2024
Very nice hotel at Chinatown. It was 2 minuses - no hot water (something was broken) and too much mosquitoes in my room. Stay here with pleasure one more time if they fix it
Nurainun
January 1, 2023
Enakkkkk mntapppppppppppppppppppppppppppppppppppppppppp
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Multi-function room
Luggage storage
Private parking
Free
Conference room
Wi-Fi in public areas
Free
Massage room
24-hour front desk
Conference room
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Business Services
Wedding service
Multi-function room
Conference room
Front Desk Services
Luggage storage
Concierge service
Safe at front desk
24-hour front desk
Languages Spoken
English
Indonesian
Public Areas
Water purifier
Elevator
Shopping mall
Health & Wellness
Massage room
Cleaning Services
Clothes dryer
Dry cleaning
Laundry service (on-site)
Safety & Security
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 12:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children aged 17 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Crib policies vary according to room type. Please refer to the relevant room type policy. For extra bed policies, please contact the hotel.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 17 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1973
- Renovated: 2012
- Number of Rooms: 118
With a stay at New Grand Park Hotel, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Pasar Atum Mall. This hotel is 0.3 mi (0.5 km) from Kong Co Kong Tik Cun Ong Temple and 0.6 mi (1 km) from ITC Surabaya Mega Grosir.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. Additional amenities at this hotel include wedding services, a television in a common area, and a ballroom.
Satisfy your appetite for lunch or dinner at Coffee Shop, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 118 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. Additional amenities at this hotel include wedding services, a television in a common area, and a ballroom.
Satisfy your appetite for lunch or dinner at Coffee Shop, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 118 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.