New Grand Park Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Pabean Cantikan
New Grand Park Hotel
Jl. Samudra No.3-5, Bongkaran, Kec. Pabean Cantikan, Bongkaran, 60161 Pabean Cantikan, Surabaya, East Java, Indonesia
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Amenities
Private parkingFree
24-hour front desk
Luggage storage
Wi-Fi in public areas
Massage room
Billiards room
Restaurant
Smoking area
All amenities
Property Description
With a stay at New Grand Park Hotel, you'll be centrally located in Surabaya, a 3-minute drive from Tunjungan Plaza and 13 minutes from Pakuwon Mall. This hotel is 0.2 mi (0.3 km) from Pasar Atum Mall and 0.3 mi (0.5 km) from Kong Co Kong Tik Cun Ong Temple.
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6.3/10
Cleanliness6.8
Amenities5.1
Location6.8
Service6.8
All 4 reviews
Surroundings
Airport: Juanda International Airport
(21.5 km)
Train: Surabaya Pasar Turi Train Station
(1.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Standard Double Or Twin Room
1 Double bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Wi-Fi in room
Towels
Check Availability
2
Family Room
1 King bed
Has window
Non-smoking
Telephone
Wardrobe
Daily housekeeping
Sofa
Check Availability
Family
Smoking Permitted
Daily housekeeping
Check Availability
3
Suite Room
1 Double bed
Has window
Non-smoking
Telephone
Wardrobe
Daily housekeeping
Sofa
Check Availability
6
Superior Room
1 Single bed
Non-smoking
Air conditioning
Private bathroom
TV
Wi-Fi in room
Check Availability
16
Deluxe Double Or Twin Room
1 Double bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
LCD TV
Wi-Fi in room
Check Availability
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Guest Reviews
6.3/10
4 reviews
- Cleanliness6.8
- Amenities5.1
- Location6.8
- Service6.8
Average for similar properties in Pabean Cantikan
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.
Review summary
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Strategic Location: The hotel is described as centrally located near markets , shopping malls, and food vendors, making it convenient for exploration.
Dian Anugerah Wahyu Wicaksono
May 23, 2025
The AC is cold but the bathroom doesn't have soap and shampoo and the shower is a bit broken even though the sink works well.
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Guest User
May 12, 2025
The room is rotten, old, broken and dirty. Nothing more. No slippers, no paper towels, no water, no kettle, no light switch in the room. All furniture is old and rotten.
No toothbrush, no shower gel, the air conditioner is decades old and hums. Can't fall asleep.
The white cup has turned light black. The quilt in the quilt cover slides out of place when you shake it. .
There is no shower in the toilet, only a shower head. And there is nothing for bathing and washing hair, not to mention the comb. It is not standard.
The towel is only 4/5 of the length, and the rest is rotten.
I woke up one night and felt itchy all over. If I didn't catch the train, I would never stay here.
Original TextTranslation provided by Google
Stanislav
February 7, 2024
Very nice hotel at Chinatown. It was 2 minuses - no hot water (something was broken) and too much mosquitoes in my room. Stay here with pleasure one more time if they fix it
Nurainun
January 1, 2023
Enakkkkk mntapppppppppppppppppppppppppppppppppppppppppp
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Private parking
Free
24-hour front desk
Luggage storage
Wi-Fi in public areas
Massage room
Billiards room
Restaurant
Smoking area
Multi-function room
Billiards room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Languages Spoken
Indonesian
Health & Wellness
Massage room
Billiards room
Public Areas
No smoking in public areas
Garden
Smoking area
Water purifier
Shopping mall
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Laundry service (on-site)
Business Services
Multi-function room
Wedding service
Safety & Security
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 12:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children aged 17 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Crib policies vary according to room type. Please refer to the relevant room type policy. For extra bed policies, please contact the hotel.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 17 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1973
- Renovated: 2012
- Number of Rooms: 118
With a stay at New Grand Park Hotel, you'll be centrally located in Surabaya, a 3-minute drive from Tunjungan Plaza and 13 minutes from Pakuwon Mall. This hotel is 0.2 mi (0.3 km) from Pasar Atum Mall and 0.3 mi (0.5 km) from Kong Co Kong Tik Cun Ong Temple.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. Additional amenities at this hotel include wedding services, a television in a common area, and a ballroom.
Satisfy your appetite for lunch or dinner at Coffee Shop, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 118 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. Additional amenities at this hotel include wedding services, a television in a common area, and a ballroom.
Satisfy your appetite for lunch or dinner at Coffee Shop, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 118 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for New Grand Park Hotel?
The cancellation policy for New Grand Park Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for New Grand Park Hotel?
What are the check-in and check-out times at New Grand Park Hotel?
Standard check-in time at New Grand Park Hotel is 12:00 and check-out time is 12:00.What are the check-in and check-out times at New Grand Park Hotel?
Can I bring my pet inside the New Grand Park Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in New Grand Park Hotel.Can I bring my pet inside the New Grand Park Hotel?
How far is the New Grand Park Hotel from the closest airport?
The closest airport is Juanda International Airport, and it is about 43 mins from hotel by car (21.5 km).How far is the New Grand Park Hotel from the closest airport?
About This Property
| Nearest Airport | Surabaya Airport |
|---|---|
| Distance to Airport | 33.19KM |
| Nearest Train Station | Surabaya Pasar Turi Train Station |
| Distance to Train Station | 1.87KM |
| Average Price From | PHP1528 |
| Hotel Star Rating | 2 |