Club Marvy

I recently stayed at this resort for a week with my husband and son (aged 6), although we had a nice time as a family, there are significant areas where improvement is needed if it is to truly meet 5-star expectations (or what you may see on social media!) The resort as a whole is in need of maintenance. Buildings, flooring, and garden areas show visible signs of wear and would benefit from refurbishment. This is a shame, as the location and layout have great potential. The pools are excellent for both adults and children, well-sized, though getting a sunbed is a challenge. Adding background music during the day would greatly improve the atmosphere around the pool areas. The beach is a real highlight – a pleasure to spend time on. Rooms Room décor is basic and drab, with maintenance issues such as cupboard doors not fitting, a constantly running toilet, and a weak shower, which didn’t get very hot. The front door was also difficult to open and there is a step right as you walk in that you would fall over, which was inconvenient. On the positive side, the bed itself was extremely comfortable. Unfortunately, housekeeping standards were disappointing. Linen appeared unchanged throughout the week, with beds simply pulled back and no decorative touches replaced. Rubbish such as empty water bottles was not cleared for an entire week and the minibar was very basic and not restocked until we complained. A coffee machine would be a welcome addition, as well as milk for a coffee or tea!! More concerningly, we discovered ants in the bed during our stay. Dining Food variety was limited, with a heavy reliance on pizza, burgers, and chips. The buffet lacks structure and organisation, making mealtimes chaotic, particularly at dinner when finding a table is extremely difficult, as there is no one assisting with locating a table. Breakfast was easier, though options are heavily Turkish – great for those wanting local flavours, but English-style breakfast options are non-existent (baked beans, bacon, hash browns). There were some dairy free alternative milks but no yogurts which would have been great to have with the cereal/fruit. Apart from this, there is a lot of salads, cheese, meats, breads offered daily which were all very tasty. I was expecting to come to Turkey and have more ‘traditional kebab style’ dinners but they didn’t have these (only had chicken wings for the chicken option) We were disappointed to find that the Italian and steakhouse restaurants required an extra charge. Our à la carte meal at Boa Grill was acceptable, though nothing standout. Restaurant service overall was poor – staff often struggled with English, forgot drinks orders, and generally seemed in need of more training and customer service focus. I can’t recall one good experience with the waiters, you have more chance of being seen by the waiters in the buffet if you are seated outside on the terrace area. Inside, you may as well be a ghost! Drink options in the app were limit

The beach and pools are clean and warm. The slides are great fun and for all ages. Culinary wise there is lots to choose from and to finish the day off there is evening entertainment.

Excellent hotel, we liked everything very much, excellent food and drinks, clean and comfortable rooms, beautiful beaches! We will definitely come again!