Paradise Country Farmstay

One of the worst experiences ever . Highly non recommend

We recently stayed two nights at Paradise Country Farmstay in a family eco tent. The tent itself was comfortable, featuring an ensuite bathroom, a queen bed, and two bunks. Our kids especially loved the sunrise and sunset farm activities – definitely a highlight of the stay. The tent had a pedestal fan which was very helpful on the first night, as it was quite hot. On the second night, we had rain and storms. There was only a small leak in the ensuite from water pooling on the roof, which was manageable. One thing to note – there are very few power points, so if you’re bringing multiple devices, it’s a good idea to pack a power board. Dining options are extremely limited. Dinner is only available on Friday and Saturday nights, which isn’t clear when booking. Breakfast was included in our stay. We were originally told it would be a plated meal, but it turned out to be a buffet – a pleasant surprise. The location is fantastic if you're planning to visit the Gold Coast theme parks – they’re all close by, which made things very convenient. However, the communication from the accommodation was disappointing. We were originally meant to arrive on a Sunday during Cyclone Alfred. Thankfully, I had been monitoring their social media and saw a post on the Thursday before saying they would be closed until at least Monday. We never received any direct communication from Paradise Country about the closure. Had I not seen that post, we would have arrived to find the gates shut. Their phone lines were also down, which led to a frustrating loop of automated messages, and there was no response to emails – a major letdown in terms of guest communication. Dining arrangements were also poorly managed. I had booked dinner for the Sunday and Monday nights months in advance through their website. Less than a week before arrival, I received cancellation emails for both bookings with no explanation. I called the number provided, left two voicemails, and never heard back. While the farmstay itself has charm and a great location, the lack of communication and limited dining options left us disappointed. Hopefully, these areas improve, as the overall concept and setting have great potential.

Feels like camping in a carpark sadly. Tradies arrived with noisy power tools at the park at 6am.

We stayed in an eco tent and were very impressed with the facilities and the cleanliness. All of the towels and bed linen was quality, the shower was excellent, bed comfortable with extra pillows and the surrounds were peaceful as if you were in the country. With this in mind, I would like to send a special compliment and thanks to house keeping as they obviously take great pride in their work. Also the cooked breakfast was amazing! Thank you for an excellent holiday, we would definitely stay there again.

It offered great school holiday programs which my kids enjoyed. Food in the restaurant was amazing and prices were reasonable. The tents does not have any air conditioning and if you plan to stay in summer, be aware that it becomes really hot