Comfort Inn Hotels in Owen Sound

First day the young lady working at the front desk was helpful and recomended great things to do for our romantic trip to Owen Sound. Next day I walked into the lobby and witnessed the manager Kahlid loosing it on a woman for no reason, it seemed like he was yelling and trying to humiliate her to make a show in front of me, a female hotel guest. It was intimidating and upsetting. He was telling her to work as front of house for the hotel restaurant, serve guests in the restaurant and outside on the patio, as well as run into the lobby to pick up the phones. All during covid-19 when everything was extra spaced out. Later when he made a comment to me about my body I asked a younger staff who he was and I discovered he frequently abuses staff. The next day my boyfriend who is Black walked into the lobby from our room with no shoes on to ask if they had something like Tylenol because he had a headache. Khalid asked for his room key and ID to prove he was a guest and my boyfriend had to explain those things were in our room while multiple white families walked in the front door and past them to their rooms without being stopped. My boyfriend was told this is policy and the hotel is not a charity, they did not offer him directions to the pharmacy. I told another manager the next day what had happened and he said there is no such policy asking guests to see their hotel key and ID and he has never heard of that happening to anyone, especially a guest coming from their room (opposite direction of the front door). When I told him it was Khalid he basically said there's no point complaining guy's a dick. We moved to the little motel across the street and it was awesome!