Best Western Owego Inn

Guests praise the exceptional customer service and ideal location near historic sites and amenities. The clean, comfortable rooms and delicious breakfast contribute to a pleasant stay.

Awesome team! The room was comfortable, and main bed mattress was great! (sleeper sofa mattress was expectedly thin). Common areas where well kept, and the 24 hour coffee was a nice touch. The morning breakfast was tasty and well stocked. That said, the team had some challenges. Some cleaning tasks (e.g., sink in our room) were missed, and many room fixtures (e.g. faucet, furniture) etc. are clearly dated. However, the staff was extremely attentive and very responsive to the issues we raised. I saw several staff members doing different jobs to pitch in to meet guest needs. Overall, we enjoyed our stay, and hope the hotel can expand cleaning staff; enhance training, upgrade fixtures, and enhance hot water capacity (for extremely full periods).

Convenient if you are visiting Owego. In our room, there were gnats in the sink and we were told we could not move. They cleaned them out but a few more showed up and we rinsed them down. Bathroom fan did not work, no hot water for shower one morning. Blackout blinds were good and location was quiet. No daily room freshening unless you ask.