Home2 Suites by Hilton Owatonna

The breakfast is praised for its quality. Guests appreciate the friendly and professional staff. The accommodation is consistently commended for its cleanliness and high-quality towels.

Positives and negatives Cindy at the front desk was great! She helped us set up our pack and play, gave us advice about things to do and was very kind! The housekeepers were very young and didn’t speak any English. Our room was not ready until after 4:00 and it smelled like the person before us had not showered in weeks. That smell permeated the room and especially the bed. The hotel is only a year old so overall it smelled new but our room was another story. The carpet was not vacuumed and someone else’s hair was everywhere in the carpet and bathroom floor. The coffee in our room was not stocked either. The housekeepers may need some more training. The pool was also disgusting for a brand new hotel. There is a black dirt ring around the pool, the water was full of floaties (clumps of hair and various other nastiness). The water also smelled awful. Overall, the place had potential but the housekeeping needs an overhaul. The breakfast was tasty though! Lots to eat!

Great hotel from beginning to end