Comfort Inn Owasso – Tulsa

I don’t like to complain, but hopefully my criticism can be used constructively for improvement because this hotel needs it bad! We stayed here as a group, but every room seemed to have some sort of issue. Upon entering our room it smelled like sweat. The elevator was sketchy. When trying to go up, a girl tried to enter the elevator just as the doors started to close. Elevators are supposed to reopen as a safety feature if someone gets in the way. The elevator tried to close on her. The gentleman next to me tried to use the open buttons to stop the door and I tried to push against it to no avail. She had to back out or she would have gotten stuck! The blow dryer was not working in our room. It was actually half melted! When I asked for some extra towels, the guy at the front desk was very reluctant to give me any and kept asking me questions about what I was using them for. Dude…there are 4 people in our room that need showers. The bed was sloped to one side. The air conditioner worked, but could barely keep up. The people at the front desk put our checkout date in their system wrong and locked us out of our room from our keycards, twice, which had to be reset. My friends staying below me in a ground floor room found 3 roaches in their room!!!! Lastly, the breakfast attendant was rarely present and food would run out and we would have to sit there for 30 minutes waiting on them to “cook”. We skipped out on breakfast the last morning because it wasn’t worth standing around to fight over a handful of sausage patties with the other guests.

Everything was good. It would have been nice if they had re-stocked the coffee packs in the room. We didn't get any more after check-in.

Good service

1st room had bugs in the bed. Second room smelled very damp and humid. Difficult to understand the desk clerk with a very thick accent.

The cleanness

Wind noise Room was good but the wind noise on the third floor was horrible.