FarAway04082179622
June 4, 2024
This hotel is certainly in a great location and convenient for all the sights to be seen in this nice city. A few notes (wr have just checked out). The reception is base's at a sister hotel across the road, and so there is no one present when you enter the foyer. There is a small lift to reach all 5 floors. Rooms are small for two people, although the bathroom was spacious enough and well appointed with good towels and soaps. The shower, however, spills out over the floor soaking the bathmat no matter how careful you are. The BIG problem we had was with the original room allocated on the 5th floor. Even though it was late May and only about.20° during the day, the heat in the room was insufferable ! 5th floor rooms are basically in the attic space and the only window is in roof area. We tried opening this (inviting in bugs ) and lowering temp on AC thermostat to no success. We reckon it.was close to 30° at midnight. Following a call to reception, someone came to check it out, but even with no english we could tell it was a lost cause. Reception advised us we could.move to the other hotel, at a.cost! We stuck it out despite bites from mosquito and lack of sleep due to the heat. We moved to 3rd floor front facing.room the following day which was a big improvement. However, even though we left the AC at 10° for 2 full days, the temp remained at about 20°. Apparently management do not adjust the overall levels as weather changes and so AC cannot do its job. We were offered a complimentary breakfast on 1 day as acknowledgement of our experience. Staff on reception couldn't have been nicer, it seems this was beyond their control. Beds very comfortable, front room had shutters.