Serra Palace Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Ouro Branco
Serra Palace Hotel
Rua Jose Pereira Sobrinho, 350, Ouro Branco, Minas Gerais, 36420-000, Brazil
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Amenities
Outdoor swimming pool
Gym
Private parkingFree
24-hour front desk
Bar
Restaurant
Wi-Fi in public areasFree
Portuguese
All amenities
Property Description
With a stay at Serra Palace Hotel, you'll be centrally located in Ouro Branco, 7.7 mi (12.3 km) from Itatiaia State Natural Monument and 14 mi (22.5 km) from Mother Of Our Lady Of Conception. This hotel is 14 mi (22.6 km) from Sanctuary of Bom Jesus do Congonhas and 14 mi (22.6 km) from Imagem e Memoria Museum.
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8.5/10
Cleanliness8.5
Amenities8.5
Location8.5
Service8.5
All 21 reviews
Surroundings
Landmarks: Estadio Municipal José Mapa Filho
(150m)
Landmarks: Praca Santa Cruz
(150m)
Landmarks: Igreja Moriá
(220m)
Landmarks: Igreja Metodista
(490m)
Landmarks: Event Square
(550m)
Landmarks: Igreja Universal - OURO BRANCO
(680m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Double or Twin Room
2 Single bed or 1 Double bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Minibar
Cable channels
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5
Triple Room
2 Single bed or 3 Single bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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4
Single Room
1 Double bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Minibar
Cable channels
Check Availability
Guest Reviews
8.5/10
Very Good
21 reviews

- Cleanliness8.5
- Amenities8.5
- Location8.5
- Service8.5
Average for similar properties in Ouro Branco

Guest User
May 5, 2025

Tudo ótimo e a recepcionista Cláudia é muito prestativa. A comida feita na hora é o diferencial de todos os hotéis que conhecemos. Um tempero espetacular. A senhora Terezinha e o atendente José também são muito competentes e atenciosos. Voltaremos.
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Guest User
February 12, 2025

Ótimo atendimento, prestação de serviços e eficiência em resolver adversidades. Bom café da manhã e jantar apetitoso, local com uma vista simplesmente maravilhosa. Funcionários educados e muito prestativos. Indicaria super a hospedagem do início ao fim.
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nilo
November 22, 2024

Under renovation.

Aldo César Andrade
December 25, 2024

Ótimo atendimento.
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wilson gomoes viera
October 23, 2023

Lazer
Foi boa !!!
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Gedison
March 28, 2023

Decepção
Absurdo, barata no quarto, pedimos para limpar o quarto apos matarmos a barata, e somente dois dias depois que foram tirar a barata, cortinas curtam não vedam a janelas, fica um clarão no quarto, não tinha manteiga no café da manhã hotel bom, mas a limpesa foi decepcionante.
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Verified traveler
February 28, 2024

Várias Moscas e Mosquitos nos alimentos
A estrutura física do hotel em sí é boa mas não vale a pena se hospedar aqui: PÉSSIMA EXPERIÊNCIA.
O café da manhã é um verdadeiro cenário de horror: O café é servido em uma "mesa" aberta e, por isso, dezenas de mosquitos e moscas ficam sobre os alimentos. Praticamente todos os alimentos continham moscas. Falta de higiene total. Fotografei e filmei os mosquitos/moscas nos alimentos e passei o caso à recepção e à gerência do hotel que, como medida, apenas colocaram um ventilador no dia seguinte no local para "espantar" os mosquitos e que, obviamente, não resolveu o problema, uma vez que no dia seguinte haviam moscas/mosquitos nos alimentos. Essa situação é inadmissível pois além de não ser higiênico, contribui para a transmissão de doenças.
Como se não bastasse o cenário de horror com as moscas/mosquitos no café da manhã, uma aranha desceu do lustre do teto do quarto e caiu sobre a cama e tive que matá-la.
Além disso constatei os seguintes pontos negativos:
1- Ausência de secador de cabelo no banheiro.
2 - Chuveiro com pouca pressão hídrica.
3 - As cortinas (cortina e black out) são pequenas para o tamanho da janela e, ao amanhecer, o quarto fica bem claro impossibilitando dormir satisfatoriamente.
4 - No quarto havia apenas um lençol e uma manta branca bem fina para cobrir (não havia edredom/cobertor disponível no quarto) e por isso senti frio durante a noite.
5 - A piscina é pequena e fica em frente a área do café da manhã comprometendo a privacidade do hóspede.
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Gerson
October 28, 2023

Avaliacao
Portaria : funcionario mal arrumado com roupa suja atendendo no balcao. Foi comunicado que telefone do quartobestava estragado mas nada foi feito nos outros dias de estadia
Comida mal feita, carne dura , nao era picanha mas foi vendida como tal.
Vaso sanitario com descarga vazando.ovo do cafe da manha pessimo...
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Lilian
June 1, 2024

Fraco
Toalhas horriveis. Banheiro sem circulação de ar. Café da manhã muito fraco. Localização tb nao eh das melhores. O atendimento eh ok. O quarto eh limpo e espaçoso. Nao tem ar condicionado.
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Gym
Private parking
Free
24-hour front desk
Bar
Restaurant
Wi-Fi in public areas
Free

Outdoor swimming pool

Gym

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
24-hour front desk
Languages Spoken
Portuguese
Food & Drink
Bar
Health & Wellness
Gym
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2007
- Number of Rooms: 1
With a stay at Serra Palace Hotel, you'll be centrally located in Ouro Branco, 7.7 mi (12.3 km) from Itatiaia State Natural Monument and 14 mi (22.5 km) from Mother Of Our Lady Of Conception. This hotel is 14 mi (22.6 km) from Sanctuary of Bom Jesus do Congonhas and 14 mi (22.6 km) from Imagem e Memoria Museum.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Satisfy your appetite for lunch or dinner at Serra Palace, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 9 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ouro Branco? This hotel has 2422 square feet (225 square meters) of space consisting of a conference center and a meeting room.
Make yourself at home in one of the 80 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Satisfy your appetite for lunch or dinner at Serra Palace, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 9 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ouro Branco? This hotel has 2422 square feet (225 square meters) of space consisting of a conference center and a meeting room.
Make yourself at home in one of the 80 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Serra Palace Hotel?
The cancellation policy for Serra Palace Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Serra Palace Hotel?
What are the check-in and check-out times at Serra Palace Hotel?
Standard check-in time at Serra Palace Hotel is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Serra Palace Hotel?
Can I bring my pet inside the Serra Palace Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Serra Palace Hotel.Can I bring my pet inside the Serra Palace Hotel?
About This Property
Average Price From | PHP4027 |
---|---|
Hotel Star Rating | 3 |