Welcome to Holiday Inn Express & Suites Ottawa West – Nepean, where residential charm meets urban convenience! Nestled in the thriving Ottawa West area, our hotel offers the perfect location for both business and leisure travelers. Just minutes from popular attractions like the Canadian Tire Centre, Tanger Outlets, and the Bayshore Shopping Centre, we are a short drive from downtown Ottawa’s historic sites such as Parliament Hill and the National Gallery of Canada. Explore the Diefenbunker museum or go hiking or skiing at Gatineau Park.With flexible event venues near the Ottawa MacDonald-Cartier International Airport, we are a top choice for business meetings and and conferences.Enjoy a wide range of amenities including an indoor pool, a 24-hour Business Centre, Fitness Centre, and free Wi-Fi. Wake up to our free hot breakfast buffet, relax in our pet friendly, modern guest rooms, and take advantage of free parking. Stay smart, stay comfortable!
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8.6/10
Very Good
Great staff. Clean, comfortable beds and room. Breakfast included and had lots of choice
All 106 Reviews
Surroundings
Airport: Ottawa International Airport
(17.7 km)
Airport: Ottawa Rockcliffe Stolport
(27.3 km)
Train: Ottawa Train Station
(20.6 km)
Train: VIA Rail Station
(20.6 km)
Landmarks: ISIA Ottawa
(470m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Mobility Accessible King Suite with Bathtub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
3
Deluxe Room
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5
Wheelchair Access Standard 2 Queen Room
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
6
King Suite with Sofa Bed
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
3
Wheelchair Accessible King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
3
King Suite with Jetted Tub
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
2
Standard King Room Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
4
Two Queen Suite
2 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5
Standard Room
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4
King Suite with Wet Bar and Sofa Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
2
Mobility Accessible Standard King Room with Roll in Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
4
Standard Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Hide Room Types
Guest Reviews
8.6/10
Very Good
106 reviews
Verified Reviews
Cleanliness8.6
Amenities8.6
Location8.6
Service8.6
Average for similar properties in Ottawa
Most Mentioned
AI Summary
Convenient location near downtown, grocery stores, and restaurants. Friendly, helpful staff. Comfortable, quiet, and spacious rooms. Varied, satisfying breakfast. Consistently praised cleanliness and value for money.
Guest User
March 9, 2025
Great staff. Clean, comfortable beds and room. Breakfast included and had lots of choice
Anonymous User
January 11, 2025
Very good price. Very safe area. Would consider again going back
Nancy
January 16, 2023
We only stayed one night, but everything was perfect. Very clean, there courtesy of the employees was very good. We didn't have time to try the swimming pool, but it looks good. As for breakfast, it was like eating at a restaurant. Lots of choice for all tastes. I will definitely go back and recommend it.
Original TextTranslation provided by Google
Yellowpinkgreen
October 14, 2022
Good hotel
Alex Douville
August 20, 2022
We had 2 fire alarms in 2 days, nobody told us when we’ve made the reservation. Fiest time ppl we’re afraid , we had to go outside… NO STAFF explain nothing to us for too much time. I asked at the front desk and the woman there just ignore me. The other woman that was there didnt either explain I had to asked what’s going on is it a practice or not ? Ppl were actually afraid… She told yeah in the most nonchalant way. Also when we arrived, there was still hair and stuff in the bathroom that I had to remove. Ive check in early I must say but they told it was ok that the room was ready. Clearly it was not 100% clean. Breakfast is very VERY basic. I had to told front desk that coffee was empty… Plus, the first guy that welcome me at the front desk was not sympathetic. If you have the budget to go elsewhere just do it.
Services & Amenities
Most Popular Amenities
Parking
Free
EV charging station
Gym
24-hour front desk
Currency exchange
Luggage storage
Wake-up call
Wi-Fi in public areas
Conference room
Multi-function room
Business center
Fax/copying service
Gym
Conference room
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Free
Car charging facilities
Transportation
Shuttle service
Front Desk Services
Currency exchange
Safe at front desk
Luggage storage
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
French
Polish
Serbian
Spanish
Health & Wellness
Gym
Public Areas
ATM
Elevator
No smoking in public areas
Vending machines
Shared kitchen
Cleaning Services
Laundry service (on-site)
Dry cleaning
Additional charge
Ironing service
Clothes dryer
Business Services
Conference room
Business center
Postal service
Fax/copying service
Multi-function room
Accessibility
Braille signs
Stair-free main entrance
Safety & Security
CCTV in public areas
First aid kit
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 16:00–02:30 the next day
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
StyleBoxed/packaged food
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CAD 100.00 (approx. PHP 4,059.02) is charged.
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowedAdditional charge
Fee: CAD 25.00 (approx. PHP 1,014.76) per pet per night
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 19 years old.
Paying at the Hotel
Cash
Property Description
Opened: 2010
Number of Rooms: 115
Welcome to Holiday Inn Express & Suites Ottawa West – Nepean, where residential charm meets urban convenience! Nestled in the thriving Ottawa West area, our hotel offers the perfect location for both business and leisure travelers. Just minutes from popular attractions like the Canadian Tire Centre, Tanger Outlets, and the Bayshore Shopping Centre, we are a short drive from downtown Ottawa’s historic sites such as Parliament Hill and the National Gallery of Canada. Explore the Diefenbunker museum or go hiking or skiing at Gatineau Park.With flexible event venues near the Ottawa MacDonald-Cartier International Airport, we are a top choice for business meetings and and conferences.Enjoy a wide range of amenities including an indoor pool, a 24-hour Business Centre, Fitness Centre, and free Wi-Fi. Wake up to our free hot breakfast buffet, relax in our pet friendly, modern guest rooms, and take advantage of free parking. Stay smart, stay comfortable!
Frequently Asked Questions
What is the cancellation policy for Holiday Inn Express & Suites Ottawa West - Nepean?
The cancellation policy for Holiday Inn Express & Suites Ottawa West - Nepean varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa West - Nepean?
Standard check-in time at Holiday Inn Express & Suites Ottawa West - Nepean is 16:00-02:30 and check-out time is 12:00.
Can I bring my pet inside the Holiday Inn Express & Suites Ottawa West - Nepean?
Pets are allowed on request at Holiday Inn Express & Suites Ottawa West - Nepean. Charges may be applicable.
How far is the Holiday Inn Express & Suites Ottawa West - Nepean from the closest airport?
The closest airport is Ottawa International Airport, and it is about 25 mins from hotel by car (17.7 km).