Otorohanga & Waitomo Motels

Looks pretty But The living and bed room is freezing cold and makes it hard to sleep. The noise level of the vehicles driving by is horrible especially bigger ones as it will shake the room. The floor in the bathroom is made of silver metal and slippery. The room looks run down and I cannot understand why the hot and cold tap is separated at the sink to brush teeth. The hot is too hot and the cold is too cold so imagine that! Not recommended at all. Luckily it’s just an overnight for us

All good

We had booked a Standard Suite, 1 Bedroom, Non Smoking, Kitchen (unit / twin) but when we checked in we were allocated a different room - A Premium Room 1 King. The person at reception told us that "Last Minute" had advised him that this was the room that we booked. He couldn't do anything about it and to take the matter up with "Last Minute". CAN SOMEONE PLEASE EXPLAIN WHAT HAPPENED? We had booked accommodation via "Last Minute" several times during the previous weeks without a problem. In addition We had to wash the dishes in the bathroom hand basin because there was no kitchenette sink. We also used the bathroom handbasin to fill the kettle but the kettle was difficult to fill because it did not fit properly under the tap. The glasses were dirty and they stuck to the inside of the cupboard The cutlery and cups were also dirty, we had to wash these ourselves before using them. The doona covered just covered the bed. Face washers were not supplied. The "last Minute" website advertised “Laundry Facilities” however there was no laundry, We were advised that the Hotel provided a laundry SERVICE and would do a our washing for $10.00.