Guest User
August 15, 2024
Terrible welcome by an aggressive person at the front desk, arguing that arriving before 3:00 PM was too early for check-in. Once finally in the room late in the afternoon, we found it too hot. The air conditioner read over 28°C and had a lock symbol, indicating it was locked. Back at the front desk to ask if we could have a cooler temperature for the night, the new receptionist was just as unpleasant as the first, stating that the temperature is the same for everyone and she didn’t understand the problem. A hot night is ahead, with a noisy and ineffective air conditioning unit that we can’t even turn off. Fortunately, this will be our only night; we’re leaving first thing tomorrow. Cheap old furniture in the room, clean but common. Never been in an hotel with such rude staff.