Overall, it was a very good experience. The hotel has a total of 3 suites. We stayed in the Red Fuji Suite, which has an upper and lower floor structure, with a bedroom on the upper floor and a restaurant on the lower floor. The hotel kitchen is directly connected to the restaurant, and the butler directly serves food from the kitchen to the living room for dining. The downside is that the kitchen is right next to the room, and the smell of oil smoke is still unavoidable. In addition, the weather was bad that day and Mount Fuji could not be seen. We arrived at the hotel early, but before 3 o'clock, the hotel was completely empty and no one answered the phone. We didn't know who to find when we wanted to store our luggage. This was a bit embarrassing, or Ctrip should disclose it clearly on the website. The current disclosed front desk business hours: [Monday-Sunday] 08:30-22:00 is completely wrong. After 10:00 and before 15:00, the hotel is empty.
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