MONday Apart Premium OSAKA NAMBA WEST

We checked in late, but the process went smoothly thanks to the amazing staffs who were incredibly kind and helpful in guiding us to local attractions to visit the next days. One of the most heartwarming experiences occurred when I accidentally left behind a book and photo I had purchased from the Osaka Museum at a nearby shopping mall. The mall closed at 9 PM and reopened at 11 AM, and since it was our last day in Osaka, I had no time to retrieve it. After a day of exploring, we returned to the hotel late at night. To my surprise, Mr. Nann Wai, one of the hotel staff, went above and beyond. He took the initiative to visit the shopping mall during his lunch break to retrieve my book for me. If it weren't for his thoughtful action, I wouldn’t have had the chance to get back my cherished items. I truly appreciate his exceptional service! We will definitely return to stay at this hotel. The room was spacious enough for our family of four, including kids , and we were grateful for the washing machine with a dryer, which made it easy to do laundry during our stay. Additionally, another staff member named Su was incredibly friendly. She welcomed our children with chocolates and water, and even took a picture with us, making our experience even more special. Overall, our stay was fantastic, and we look forward to coming back and will recommend this hotel to friends.

Extremely friendly and helpful staff. Clean and good size rooms. Convenience stores and supermarket are round the corner. One of the best hotel staying experiences!