Waldorf Astoria Osaka

Between the wonderful staff, that began with the concierge on the ground level and extended to everyone we interacted with at the property, to the property itself, this will stand up to the best hotel experiences we have had. The rooms are nice, complete with all the bedside technology and space expected in an upscale city hotel, though the views from the hotel room which are all between the 30th floor on up in the building the Waldorf Astoria resides, have some of the best hotel room views I’ve had towering over the Umeda neighborhood, with views of the Umeda sky building and the waterways. The cocktail lounge centerpiece of the property, Peacock Alley, has one of the most dramatic entries as you walk down a wide staircase with the city skyline providing a dramatic backdrop for the central bar. The floor to ceiling windows and dramatically large space provide an amazing place to grab a cocktail. We only wish we had allocated more time for more visits to the bar. As we were celebrating our 20th anniversary, we were provided a complimentary glass of Moët grand vintage champagne, along with having several amazing cocktails. Similarly, many kudos for Jolie at breakfast, which again, super high marks for the service of the staff, and the high quality of the items offered via the buffet and the high quality of the made to order options. We had breakfast 2 of our 3 mornings here, and due to an early start, had to miss the first breakfast, which was our loss. We did not use the fitness facility nor have the opportunity to dine in, or go to the other cocktail bar, Canes and Tails. The hotel lobby is located on the 29th floor, and requires a separate elevator from the ground to the hotel lobby, and then walk over to the lobby to take a different set of elevators to the room. There was never a delay with the elevators and this is not a complaint, just informational. Google Maps is not updated to provide precise walking directions to/from Osaka station and the Grand Green development area which the Waldorf Astoria is a part of. Once you understand the layout, it is an easy, mostly underground walk from the hotel to trains, both JR lines and Osaka subway lines. The JR Lines are super convenient with the subway lines being a little bit further by foot. Additionally the Time Out Marketplace is an easy option for quick eats just off the ground floor of the property on your way to and from the trains for a quick bite. The property is really well located to make travel within the city super convenient no matter where you are going.

I booked a King Deluxe room as a diamond member. A couple days before check in I was upgraded to a King Corner Suite. The finest upgrade I’ve ever received!! This was already proving to be an amazing stay before check in even began. The room itself was simply fantastic. I was beyond thrilled to be on floor 38, the top floor. The room was spacious, clean, attractively designed, and featured a splendid view of Osaka Station and the southwestern area. Evening turn down service was always performed perfectly and set the mood for a relaxing and intimate evening. Most of the room can be controlled via tablet and while the WiFi temporarily cut out the tablet room controls one day, it was settled later in the day and was a minor issue. I really appreciated the floor-to-ceiling windows surrounding the bedroom and I would fall asleep to the city view every night. The hotel itself is also amazing. Spacious halls with an attractive lobby and ample staff everywhere. I rarely was able to approach an elevator without someone attempting to get it for me. The hotel is located in the new southern portion of Grand Green Osaka. The easiest path for me, when approaching from Osaka Station, is to follow the signs to the Umekita Underground Exit and head towards Exit 2 however do not take that exit and keep right towards the illuminated Grand Green Osaka sign. You can either take the escalator there to ground level and continue or remain underground while following the signs to the Waldorf Astoria Osaka. I have included a picture of this underground entrance which spares you the bother of crossing streets or navigating overpasses. The hotel is basically right next to Osaka Station with the subway Umeda Station right next to that so it’s a simple process to access the rest of Osaka from there. I enjoyed daily breakfast at Jolie Brasserie on the lobby level. Breakfast consists of a menu with western and Japanese options in combination with a buffet. The western options tended to be savory egg dishes such as Eggs Benedict or omelettes as well as sweet options such as waffles, pancakes, or French toast. The Japanese options were usual Japanese set trays such as grilled fish with rice, vegetables, miso soup, and various local or seasonal side dishes. The buffet had a decent amount of offerings including breads, fruit, yogurt, salad, soup, etc. however the Conrad Osaka still has the title for the most luxurious selection for their breakfast buffet. I also checked out the bar Peacock Alley which can be accessed from the lobby level. As expected of the Waldorf Astoria, they had the usual Rob Roy as well as a local variation using Japanese alcohol and flavors. Diamond members enjoy 2 drink per night tickets due to the lack of an executive lounge. I’m glad to see the Waldorf Astoria brand finally come to Japan and was happy to stay near opening. This is definitely the newest luxury hotel and the room experience was the finest I’ve had thus far. I would be privileged to s

I stayed at this Recently Opened Waldorf Astoria Osaka with my husband for several nights. Below is my review about this Hotel. Pros: Exceptional Service and Outstanding Staff The service is on a whole different level compared to typical hotels. The staff are incredibly kind and professional, creating a welcoming and cheerful atmosphere for every guest. It was even more hospitable than any other Waldorf Astoria I've experienced before. Impeccable Cleanliness, True to Japanese Standards Every facility, including the rooms, is spotlessly clean and well-maintained. Ideal Location for Shopping Located right in the heart of Umeda, it offers unmatched convenience for shopping, including duty-free options. Perfect for Transportation Situated right next to Osaka Station, it’s very convenient for traveling to nearby cities like Kyoto. Top-Class Facilities True to the Waldorf Astoria brand, the facilities are first-class. Even the standard rooms are more spacious than expected, making extended stays very comfortable. Exquisite Dining The quality of the food is exceptionally high. Member Benefits Hilton Diamond and Gold members enjoy perks such as F&B discounts and room upgrades. Cons: As of now, none to mention. Conclusion: This was our 8th stay at a Waldorf Astoria, and without a doubt, it offered the best service and the most cheerful atmosphere. If you want to experience Japan at its finest, Waldorf Astoria Osaka is the perfect choice. Especially if you enjoy interacting with hotel staff and value a warm, engaging stay, I highly recommend the Waldorf Astoria Osaka.