Elika Cave Suites & Spa

What a beutiful hotel with its unique style of setup. We had the villa with its own terrace pool. The hosts were super personable and quick to respond to your requests. Bets way of communication is by WhatsApp and talk directly with the managers who are very eager to ensure you have the best experience in Cappadocia. Just beware that the rooms do not have AC but the weather was cool enough at night when we were there.

We had high hopes for our honeymoon at Elika Cave Suites in Cappadocia, but unfortunately, it turned out to be an incredibly disappointing experience. We left after just one night, despite having booked a three-night stay. Here are the issues we encountered: 1. Luke-Warm Shower with No Water Pressure: The shower barely had any pressure and the water temperature was lukewarm at best. It was frustrating, especially considering the price we paid. This is more 1 star quality hotel than 5 star. 2. Outdoor Fireplace Unavailable: One of the main reasons we chose this hotel was for the chance to relax by the outdoor fireplace and watch the hot air balloons in the morning on the terrace in our terrace suit. Unfortunately, we were told the fireplace couldn't be used when we wanted it most, which was a major letdown. 3. Terrible Breakfast: The breakfast spread was subpar. It felt more like a cheap afterthought than a highlight of our stay, especially for a place that claims to offer luxury. Nothing warm was on offer. 4. Unusable Outdoor Jacuzzi: The outdoor Jacuzzi was too cold to use and didn’t fill up properly. It was a nice idea, but in practice, it was completely unusable. 5. Spa Not Functional: The hotel’s spa facilities were not available. We were particularly looking forward to a Turkish Hammam experience, but when we tried to book it, we were told it was unavailable. 6. Language Barrier and Poor Communication: The staff’s English was so poor that we struggled to communicate about even basic things. This led to confusion and misunderstandings, which made the situation even more frustrating. We were offered to be moved to another room, but the same issues persisted there. The hotel staff refused to offer any sort of refund or compensation, and we were lied to about the availability of services. To top it all off, they wouldn't let us speak to the owner to address our concerns. The hotel’s poor infrastructure, combined with the lack of customer service, made for an incredibly disappointing honeymoon. We regret staying here and would advise others to look elsewhere if you want a stress-free, enjoyable experience in Cappadocia.