Guest User
July 23, 2022
We were satisfied with the locations they offer and especially the area were the hotel is located is wonderful. In one point we were absolutely disappointed, that was concerning the less efforts they bring on the day, when we our daughter (7) lost here cuddly toy.
We left the toy in the room when we checked out, but realized it several hours later. The only answer we got from the men at the reception was, that they have a rule that everything what will be found, will be returned to the reception, but there was nothing returned on that day. We left our email address, but I have my concerns if the really take this topic seriously. For them it’s only a stuffed animal toy, for the kids it is much more!