Phoenix East 101

Phoenix east II condo 2094 refrigerator freezer did not freeze and therefore ice maker did not make ice. Frozen pizza thawed. No ice at the beach. $3900 for the week and freezer not working and no resolution from Brett Robinson.

I stayed at Phenix east ll, and it was amazing. This hotel is better than others. EX: kitchen in hotel room. The WiFi was terrible, that’s the thing I hate about this hotel. The inside pool is cold but hot tub is amazing. Also another thing I hate is the hallways are terrible, no carpet, painted walls, and the floors too.

The condo was lovely and very clean. Had any kitchen ammenity you would need. Just beware of the patio chairs. They need to be changed-were rusted at the bottom and one broke with my husband in the chair. We did report it, but the chairs were still there when we left. Also, be very easy with those shower curtain hooks-they come off very easily. Other than that, it was a nice stay.

Great

Now, first I need to start with the good. The staff here all around were outstanding and SO SO nice!!!!! The place is extremely dated!!! We stayed in unit 602 and it is really like make believe. Like sponge painting on the walls. Has not been updated in atleast 20 years. I was here for business and I am embarrassed that anyone had to spend money on that place. If it were 50 dollars a night, it might be ok, but it was not. It even has a bath fitter walk in shower and water goes everywhere. The air did work and the water was hot but that should not be the bar. Stay away.

Loved #1205, bed was SO comfortable and crucial to me with a "bad" back. Clean, pleasingly appointed unit. Kitchen - everything you'd want and easily accessible. Love the wide-angle view of the beach and the pass. Only negatives were a stopped up tub (maintenance arrived quickly to fix it), a broken Keurig (owner had a new one delivered) and an exercise facility with broken HVAC. That took about 24 hours to fix. Snaffus I expect at the "end" of the season. The only real complaint was that the beach in front of the building was being built up by big machines that were pouring and transporting sand all day and into the night. That also meant an industrial size pipe running along the shore, so it was difficult to access the water. Ok with us and most here, because we were mostly older and it was cooler than expected.