Couples Negril

Positives: All inclusive really means all inclusive here - water sports, alcohol, all restaurants, mini bar, racket sports, daily activities, snorkelling trip, boat trips. Staff are very friendly and nothing is too much trouble. Food and drink is good quality. 4 restaurants (1 buffet style), all with different themes. Drinks are premium brands and all included. Rooms are nice, all a/c, good size, mini bar, good shower, balconies, tv. wifi. Wifi works all around the resort and on the beach with no dead spots whatsoever. Very civilised atmosphere and clientele. No children allowed, and most adults are mid aged to elderly so there's no disorderly drunks or trouble. No tipping is allowed, the policy means you get great service throughout the holiday with no need to worry about how much cash to carry around after already paying upfront for your premium holiday Negatives: Not many negatives at all. It's a top end 4* hotel, even though Tui has it rated as 5*. For an all inclusive beach resort holiday it's up there with the best. At the airport you are put in to the couples lounge to wait for your transfer, this is nice, but when the bags are waiting to be moved from the lounge to the bus, the Couples representative makes a point of asking you to tip the baggage handler as they are not part of the Couples service. Not a great start to a no tipping policy when you didn't ask for you bags to be moved the mere 25 meters to the bus, or have any cash because you've just got off the flight. The Coupes staff should move the bags for you (they accompany you to the vehicle anyway), or ask before they give them to an airport porter. Some of the daily activities get cancelled or the times get amended without notice. The website also needs updating with regards to which activities are on which days. Overall, a really nice experience, and one of the best all inclusive package resorts we've been to.

Beautiful resort, the best beach in Jamaica, friendly staff, good food and drinks, everything was perfect. Can’t wait to book our next trip. My only complaint is that I didn’t book a longer stay.

Couples Negril is our spiritual home and we have just returned home after our 26th visit to the resort. Once again the holiday was perfect. The food and service is faultless and the staff throughout are superb. Special thanks as always to the team in the dive shop who make every visit memorable, we love you. On our last night we ate in the Otaheite restaurant where we were presented with wine of our choice and a beautiful cake celebrating it was our 365th day spent at our favourite resort. The General Manager even popped in to say thank you and presented my wife with a gift. We can't wait to see you again next year!

We stayed at Couples Negril in February 2025. Meant to post this review earlier, life got in the way. We had stayed at a different Couples resort twice before and were keen to try out Couples Negril after our previous great experiences. This resort has 234 rooms located in numbered blocks set amongst tropical gardens. The communal areas and restaurants are all located centrally on the property. The resort is bordered at the front by a coastal road and small airport and at the back by the beach. On each side of the Couples property are very large resort complexes along the stretch of beautiful beach. On arrival, we were enthusiastically greeted with “welcome home” and refreshed with a cool cloth and a glass of bubbly and once checked in, we were taken to our rooms. This was done by one staff member leading a group of about 12 new guests. She gave a running speech about different aspects of the resort as we tried to keep up and hear what she had to say. She asked for our room numbers and we all followed behind her as she dropped each couple off at their respective accommodation block, with the instruction to follow the numbers and you will find your room. We found this method of allocating rooms lacking the personal warm touch we would have expected from Couples; after a long flight and over 2 hours on a bus from the airport, we did not feel “welcomed home” at this point. Our luggage was delivered to our room very quickly after our arrival. In the room there was a Spa brochure and the welcome pack given to us at the check-in desk included a leaflet about the daily entertainment and activities but there was a distinct lack of general information about the workings of the resort. So, we found ourselves having to repeatedly ask and really dig around to get the simple answers we needed to find our way in the beginning. Specifically, there is a guest portal on the web that you can log into by means of a QR code, to make reservations, bookings and orders within the resort but we had not been informed about this or missed this information in our rush to follow behind when being taken to our room. We only found out about it after two days into our stay when we went on one of our information gathering episodes. The room was smaller than we expected. The furniture consisted of a large comfortable bed with two very large bedside tables, a TV above a cabinet with a mini fridge and a single small chair. Other than the bed there was nowhere in the room to sit and relax and in particular, there was nowhere comfortable to sit and eat if you ordered room service. The balcony had a small knee high table and two large Papasan type chairs which were not comfortable to sit in for long periods. The room was dark and poorly lit, however the bathroom was bright. The bathroom had a louvered sliding door and a louvered glass less window opening towards the external landing causing a lack of privacy both in and out of the room. At first glance the

I came to Couples Negril with high expectations as I had gone to Couples San Souci 15 years ago for my honeymoon. I haven’t found anything to beat that yet. Couples Negril was nice and quite small, which I like. The beach….which I chose this place for that reason, did not disappoint. The ocean was clear, seaweed free and calm and the beach was clean. The food wasn’t bad at all but found the breakfast buffet kind of repetitive but good. The only thing I didn’t like was the pastry station. Those may be about 10 bees flying around at any one time, which I could deal with as bees don’t carry germs, but birds would go in and pack at the pastries. Some kind of cover would’ve been good, so that put me off from that section. The service in general was kind of lackluster and slow in some areas. All the people I met who worked there were there were very nice. The entertainment in the evening, though the people were good at what they do it was not very exciting. I did love the steel drums show the best. Couples Negril is orientated around water sports like diving snorkeling and cruises, which was pretty good that I did not go diving. I wrote them an email before I went asking if I could possibly not be placed in a room right next to the road as I heard it is very noisy. Not only was our place right next to the road, but directly in front of our door was the cleaning supply station. It was noisy from about 7 AM till about nine or 10 PM at night. there should not be a room right there. It wouldn’t of been bad as we are usually outmost of the day in the evening but this time I’ve got here particular in June is rainy season so every day for several hours it would rain any time between noon and 5 PM so it’s not like we could go back to the room relax and have a nap though we did go back to our room but we could not relax or have a nap. And even the TV was horrible. The sound quality was like watching an old VSH tape from the 80s. I didn’t feel like paying extra to upgrade as I thought paying near $4000 a couple, for one week, was plenty and for that price I would expect no rooms to be that noisy with a horrible TV and very spotty Wi-Fi. The rooms are clean and the cleaners come out every day to do what they usually do. Though the rooms in no way a four star hotel quality. They are very basic and there was mold in the bathroom. We did go to the local craft market, but didn’t stay as long as I would’ve liked because of the pressure of….come here, come here, come and look at this. I’ll make you a deal. it was nonstop and uncomfortable if they would learn that tourist like to browse at their own leisure without being haggled, people wouldn’t leave as quickly I would spend more leisurely time looking around and buying more things. And then we did have a quick visit to Rick‘s Café when it opened as that like a must do while in the grill Jamaica. We also did the swap one day with Couples Swept away. It was a lovely resort but very long and lots of walking from one t

I was expecting pure luxury,bog standard all inclusive is what my partner and I got ….stayed in 1109 ground floor , when we were taken to the room I thought we had been transported back to the 80s. Sad and very tired rooms, so basic it was shocking Absolutely no information when you arrive at the hotel just give us your credit card Definitely is not 24/7 all inclusive Food is cold and not up to 5* hotel standards Beach that everyone raves about is not brilliant,better beaches at the next cove on 7 mile beach Al in all we paid 6k for 2 weeks here , I would rate this hotel as 3.5* and I’m being generous there . Very small hotel and younger couples I would stay clear unless you can stand boredom Don’t bother with this hotel look elsewhere We have travelled very extensively all over the Caribbean and the rest of the world,this hotel is basically the worst hotel we have stayed in but with a big price tag …. Couples get a grip and invest some money back into the very dated and worn out hotel