Guest User
May 10, 2023
First, we paid $177.65 for a one-night stay - pretty high for a lower quality hotel. The hotel is going through renovations. I would say that, at a minimum, avoid this hotel until reservations are complete. The lobby is being used as a material staging area for the new furniture and material to be supplied. The parking area is filled with old furniture. There is trash everywhere, even in the sole elevator. Either the construction crews are not cleaning up or the hotel staff is not. The eating area is also being used as a material staging area. Speaking of eating, the 'breakfast" was terrible. The only fruit was a single apple in a bowl that was present there when we checked in the evening before. The eggs were egg-like, did not appear to be actual eggs. The sausage patties were thin and probably could have been cooked longer - probably just microwaved. Three types of cereal were available and didn't appear fresh - a subjective assessment since I didn't actually try any. Orange juice was fine. Others in my party opted to go to McDonald's for breakfast over this free breakfast. Nobody appeared to be wiping the tables off after use. Kitchen/prep space looked filthy (door was left open) and disorganized. Front desk staff lacked any personality and were not helpful. The rooms appeared clean, however, the tub was old/dirty, despite the tiling having been recently installed (looked like part of renovation was done). The carpet threshold was just taped down. In another room, it was not even taped down and was a trip hazard. The biggest issue was that I never needed my key card. We could not latch the door when exiting, from the hallway. When we returned, we simply had to just push on the door for it to open. When brought to the attention of the front desk the response was "Yes, we are aware. You have to sort of lift the door when closing. That is a problem during the renovation. They will be fixing it." Actually, I don't think that lifting the door would have helped. Once we realized it was not latching (wasn't visually apparent), we tried all sorts of things to get it to latch with no avail. And, as others noted, you can hear everyone walking around above you...very poor sound-proofing. Lastly, not 100% smoke-free. Smoke smell was evident in the evening and at night.