West Downs - the Heritage Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ooty
West Downs - the Heritage Resort
100, Westbury Road, Coimbatore-Ooty-Gundlupet Hwy, Ooty, Tamil Nadu, 643001, India
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A stay at Vinnca West Downs Heritage Resort, Ooty places you in the heart of Ootacamund, steps from Nilgiri Hills and 12 minutes by foot from Government Museum. This hotel is 0.9 mi (1.5 km) from Upper Bhavani Lake and 1.1 mi (1.7 km) from St. Stephen's Church.Show More
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Highlights
Airport drop-off available
Free parking
Lots to doAmenities
Airport drop-off
Business center
Conference room
Restaurant
Wi-Fi in public areasFree
Private parkingFree
Airport pick-up
Wake-up call
All Amenities
Property Description
A stay at Vinnca West Downs Heritage Resort, Ooty places you in the heart of Ootacamund, steps from Nilgiri Hills and 12 minutes by foot from Government Museum. This hotel is 0.9 mi (1.5 km) from Upper Bhavani Lake and 1.1 mi (1.7 km) from St. Stephen's Church.
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3.7/5
Cleanliness3.7
Amenities3.7
Location3.7
Service3.7
All 70 Reviews
Surroundings
Train: Udagamandalam
(4.0 km)
Train: Fernhill Railway Station
(4.3 km)
Landmarks: Siva Stores
(250m)
Landmarks: Sunnath Jamaath Jamia Masjid
(390m)
Landmarks: Finger Post Masjid e Luqman
(590m)
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Rooms
Guest Reviews
Services & Amenities
Policies
3
Superior Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Towels
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3
Standard Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Garden view
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5
Victorian King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Private toilet
Check Availability
Guest Reviews
3.7/5
70 reviews
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
Average for similar properties in Ooty
AI Summary
The resort features well-maintained, luxurious suites with friendly staff providing excellent service. Centrally located for exploring Victorian architecture and dining. Rooms are comfortable, spacious, and luxurious.
Guest User
September 6, 2024
Old property, average stay. staff is not so helpful and blamed us for the already broken mirror in the washroom.
Guest User
January 14, 2025
We stayed for 2 nights for our anniversary, it was pleasant stay. its very calm place and greenery place, food was good, room was neat and clean, staffs were very supportive and professional. They arranged candle light dinner for us which was very nice.
Guest User
November 5, 2024
Location: in the centre of the city. Food : quite good. Amenities: nothing special or fancy, bathroom needs better maintenance. Service: good
Guest User
October 28, 2024
Our stay at west-downs heritage resort was bad. It is not worth the money paid and for everything they charge extra. The resort is old fashioned and rooms have some bad odour. Bathroom/toilet is small and flush won't function properly. Doors won't close properly and are hard to lock/unlock the main door. Rooms are not warm at all and they don't have heaters in the room. For the heaters they charged 950rs per night and provided an old heater which took min. 3 hours to warm the room. Food at an in-house restaurant is expensive. Drinks prices are more than 2 times the mrp and veg biryani costs 600 rs. Complementary breakfast is continental and it was ok. Overall it was bad experience and not worthy.
Guest User
October 13, 2024
Loction is okay. Ambience is okay. But there are some cons. The room in which we stayed had few problems. Bathroom drains were clogged and water was covering the entire bathroom. The walls and curtains of the bathroom is full of fungus. Some of the lights were not working. 24*7 water heater is not available
Guest User
August 9, 2024
Property is very good and excellent, food quality is not good. Location is very good house keeping and service is good
Guest User
May 27, 2024
The rooms were as beautiful as shown in pictures and service and staff was very good. Property is beautiful. Food taste and breakfast options could be better.
Guest User
May 13, 2024
Food are very bad, staff are not profesional, room are somehow clean but over all not worth for money.
Services & Amenities
Most Popular Amenities
Airport drop-off
Additional charge
Business center
Conference room
Additional charge
Restaurant
Wi-Fi in public areas
Free
Private parking
Free
Airport pick-up
Additional charge
Wake-up call
Taxi booking service
Car rentals
Bar
Multi-function room
24-hour front desk
Currency exchange
Conference room
Restaurant
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Airport drop-off
Additional charge
Airport pick-up
Additional charge
Taxi booking service
Car rentals
Shuttle service
Additional charge
Front Desk Services
Concierge service
Wake-up call
Safe at front desk
VIP check-in service
Tour and ticket booking service
Lockers available
Express check-in and check-out
Currency exchange
24-hour front desk
Languages Spoken
English
Hindi
Food & Drink
Room service
Convenience store/kiosk
Bar
Health & Wellness
Beauty and makeup
Public Areas
BBQ
Additional charge
Garden
Smoking area
Cleaning Services
Ironing service
Additional charge
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Children's meals available
Business Services
Business center
Conference room
Additional charge
Fax/copying service
Multi-function room
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
First aid room
CCTV in public areas
Security personnel
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 12:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is INR 1,000.00 (approx. PHP 657.42) per night.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2016
- Number of Rooms: 27
A stay at Vinnca West Downs Heritage Resort, Ooty places you in the heart of Ootacamund, steps from Nilgiri Hills and 12 minutes by foot from Government Museum. This hotel is 0.9 mi (1.5 km) from Upper Bhavani Lake and 1.1 mi (1.7 km) from St. Stephen's Church.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Victorian hotel include barbecue grills and a banquet hall.
For lunch or dinner, stop by West Down Diner, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Treat yourself to a stay in one of the 27 guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Victorian hotel include barbecue grills and a banquet hall.
For lunch or dinner, stop by West Down Diner, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Treat yourself to a stay in one of the 27 guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.