Darshan Resorts Pvt Ltd

Just walking distance from ooty lake. Premium rooms have a cute balcony and others with a beautiful common lounge - all overseeing the beautiful Ooty lake! The view from the rooms as well as the open dining terrace is mesmerizing. Hotel and resturaunt staffs are extremely polite.Its a veg restuarant but serves very delivious food.. Must stay…. Think ooty Think Darshan..

Im a traveller. Love to explore different properties and share my experience to help others find the right one in google and goibibo and Darshan Hotel was on my next list. The only reason I have given 1 rating us because of the reservation lady named "Swati". I booked for two premium rooms elite package. Rooms are pretty decent, tidy and good customer service by the staffs. This rooms was from 16-18th sept. Having decided to extend one extra day, I tried to make the extended bookong for 1 more day from 18-19th sept. I saw two premium lake view rooms available. While I tried to make the booking online suddenly 1 of the rooms vanished and showed the option for 1 Premium and 1 mini suite room. Having discussed the matter with the reception guy who was very polite he needed to help us out and called up SWATI. She right away denied on having the premium rooms available. Unfortunately I booked for 2 mini suite rooms which are on the 2nd floor. Once this was done, I vaguely checked online on goibibo and these PREMIUM ROOMS SHOWED UP AGAIN FOR TWO OF THEM AVAILABLE. I was shocked and rushed to the reception and showed them the same. The guy called up SWATI AND SHE DENIED OF HAVING ANY SUCH ROOMS. WHILE I HAD ALL THE OPTIPN TO BOOK TWO ROOMS WITHOUT HAVING TO SHIFT DOWN WITH MY OLD AGED PARENTS, OUT OF NO EMPATHY, I WAS DESISTED THAT ROS WILL NOT BE GIVEN FOR THE PREMIUM ROOMS INSPITE OF HAVING THOSE AVAILABLE. Shifting from 6th to 2nd floor was a hassle with my old aged parents. I requested as MUCH POSSIBLE, SPOKE TO GOIBIBO BUT I was desisted to proceed further. Apart from that one preium room was offered out of no where then and later on 2 more rooms were given provided I pay Rs 2200 extra. Why ? I COULD HAVE GOT THOSE ROOMS FOR A CHEAPER PRICE CONSIDERING IM A PREMIUM MEMBER OF GOIBIBO. SO BASICALLY, THERE IS NO GUARANTEE THAT EVEN IF I HAVE A VALID BOOKING VOUCHER WITH ME, I WOULD BE GIVEN SUCH ROOM AS INTENDED. DARSHAN HOTEL IS VERY BEAUTIFULLY LOCATED IN CENTRAL OOTY. VERY MUCH RECOMMEND, HOWEVER BE SURE OF THE BOOKING. MINI SUITE ROOM WAS NON REFUNDABLE, OTHERWISE I HAD OPTION TO CANCEL AND REBOOK THE PREMIUM ROOMS OR CHOOSE ELSEWHERE. INSPITE OF HAVING 2 PREMIUM ROOMS AVAILABLE, I WAS TILD EVEN IF I HAVE A BOOKING STILL THE ROOMS WONT BE PROVIDED. VERY DISAPPOINTING AND DISHEARTENING TO SEE NO hearful gesture.

Beautiful place to stay in Ooty, Mr Raj at reception had planned everything for us, the keys were ready as soon as we checked in. WiFi password too. The moment we arrived he briefed us all the facilities offered us . We enjoyed great food and the breakfast too.

Please do not go here looking at the rating of this hotel, it is full fake, the rooms are pathetic, washroom is dirty, all walls covered with mold and mosquitoes everywhere. The food is really bad with no options, even the menu they had given us for room service was not available when we tried to order, breakfast buffet had next to no options, we literally ate stale cold bread n butter everyday, the rooms have no ventilation, one table fan is provided which is kept on the floor, next no no air was reaching us, it's like being trapped in a boiler room with mosquito and bad smell. Service staff is of no use, they pretend to not understand anything we say and while billing they speak proper english and answer everything, the house keeping staff was the worst, he always made faces if we asked for anything, even basic things like clean towels or water or changing bedsheets or cleaning room was only done if we called them 10 times. We thought of changing the hotel everyday but we had paid more than 26k here for 3 days and there was no refund option. I would not recommend this hotel to my worst enemy. Please go here at your own risk. Do not believe in any photos posted on any booking site by this hotel.

Very rude front desk staff. Its morning strict 10 am check out no flexibility will be extended at any cost. Not recommended at all. Very good infrastructure spoilt by people. You must make 100% payment first. Food here is the worst. Even staff don't like it. Servings are so small that's not even enough for kids. Take Hotel Darshan if you want to spoile your holiday.

Rooms are good. Location is good. They do have a parking facility as well as elevator in the hotel which I did not expect. The breakfast buffet at the fourth floor is also sufficient , not many options like 4-5* hotel buffet but good enough mixture of north and south Indian food with good taste. Location is also good just in front of the ooty lake and the best part was they had a in-house theatre as well where they play a new movie everyday which I have never seen in any hotels. So overall its an amazing hotel and value for money. It could also be a bit overpriced if you book last time like me where I paid 5k for a room which I believe in was worth 3-3.5k per night for two. So prices are definitely at the higher end which depends on the time you visit there and when are you booking.