Hotels near Toyota Arena, Ontario

I stayed here once before, about 5 months ago… So, when visiting the area, I immediately selected this property again to stay at because I knew it would be a solid choice, and it was. The staff was friendly and efficient at checking me in. I requested a towel refresh after my first night and they brought me a bunch of towels, but didn’t take the used towels… not sure why, but at least I got new towels. The TV worked well, but the HVAC seemed to just constantly run and, though it cooled the room a little, it never got near the temp we selected, so it ran all the time and it’s too loud. Shower worked well and for the first time ever while staying in an Aloft, the hot water worked! I’ve stayed in many Aloft hotels and the hot water is always warm at best, including the last time I stayed here, but this time it worked like it should. I wish they’d fix the graffiti in the elevators and clean the place up a little. But overall, I’d return again.

Overall, this property looks lovely on the outside, but is in desperate need to be updated inside. Arrival: The hotel website states that the hotel does not offer a shuttle, So after paying $15 for the short ride from Ontario Airport, we pull into the porte-cochere where the Holiday Inn shuttle van is parked. So there is a shuttle available, but it only runs very limited hours in the morning. You are on your own if your flight leaves after noon. Lobby: From my observation, the front desk staff is often in the nearby office, as there is no one behind the desk. The hotel has a small sundry area where you can purchase overpriced sodas and water ($3.50), snacks, candy. However you cannot charge the items to your room and must use a credit card on a self-checkout kiosk. We had arrived early in the day, knowing that our rooms would be several hours away from being ready. While waiting in the lobby for a room to become available, I was hoping to complete some work on my laptop. But the property would not allow me WiFi access until I could check in. Considering that I'm have IHG Premium Elite status, this seems like the least they could offer. Restaurant: Again -only Credit Cards accepted. You cannot do a room charge in the hotel's only restaurant. Limited breakfast menu - we ate upon our early arrival. When our rooms were ready and we check in, we were informed that the restaurant would not be open for dinner on Sunday and Monday - the two nights of our stay. Yet when you enter the elevators, they are adorned with advertisement for their restaurant/food offerings. Hallways: Very worn, carpets looked dirty and on our floor, the 4th, you could see what appears to be construction markings through the paint/wallpaper. It looked like faint black marker with room numbers or other symbols - is the paint so thin it didn't cover these up??? Room: The room was generally fine, although the furnishings did appear to be dated. The worst thing though was the air conditioner,. This was the loudest air conditioner I've ever heard -- sounded like the compressor of a large commercial freezer. The television offers several channels, but there are no instructions on how to access them and the remote doesn't have a numerical keypad, so you must use an up/down key to find the channel you want. Towels: As mentioned by others, the towels reminded me of the awful ones they used to give us to use after gym class in high school 30+ years ago.

The room was not clean, there were sticky spots to most furniture. Even though we booked a triple room we were given a queen bed and a couch without sheets. The phone in the room was not working and I had to go back to reception to ask for sheets and pillows. When we opened the couch it was full of old food and dirt. Even though it advertises that there is free shuttle to the airport, there was no shuttle during our stay and we had to walk to the airport.

I loved it ...

Clean rooms well maintained. The whole property is well maintained. Friendly staff always offering help. Great variety of items for breakfast that is hot and fresh. Clean pool area with fresh towels. Excellent parking available for all rooms.

It was a great stay the beds are comfortable the staff is very friendly and helpful the rooms are very spacious and clean it had everything we needed the suites came with top stove and they works so well we cooked full meals and I loved how we can borrow appliances like blenders waffle makers and more at the front desk we made sopes and empanadas I want to say the best part that i absolutely loved would have to be the soap the have the dove brand for hand soap lotion body wash conditioner and shampoo it was absolutely wonderful to feel like your actually at home

Yes, we flew by LAX but we drove & stayed here after arriving almost midnight so traffic was barely there. We left really early for a 6am flight at LAX on our way back so traffic was not there. The hotel was simple and clean; we were out and away to our destinations most of the time. The bathroom can use a vanity table, actually. Breakfast was spartan, to say the least. But we really enjoyed our stay as they clean & organize the room every day. Friendly non fussy service. Be ready with your IDs. Don't expect something grand; I was told they used to be part of the Super 8 chain but is now independent. We never got to use the swimming pool. We also saw a number of places to go for food and some shopping very near this hotel, which has one of its sides actually by the freeway.

I am very satisfied with this brand of chain store. I have stayed in different places. The price is moderate and the facilities are new and clean.

Opted to stay at hotel because Claremont Doubletree was more expensive. Additionally, the hotel has closed corridors, which is safer for a woman traveling alone. PRO Clean hotel Nice shower Comfy king bed Fridge and microwave in room Climate control for air conditioning easy to use Espresso available at restaurant Easy check in. Mei was helpful and friendly! CON Both treadmills down in gym Dusty behind night stand Litter around grounds in parking lot Cell phone tower is right next to property. KNOW: $10 day for parking. I opted to park in the parking garage. Used to be Shilo Inn, more Diamond Bar area than Pomona. Wendy’s is right next door if you’re craving fries and a chocolate milk shake. Starbucks down the street. Gas station right there