Onna Hotels with Airport pickup service

This hotel is an older property that doesn't quite live up to the standard you'd expect from an Intercontinental hotel in a major city. While the rooms are dated, the hotel's beach and pool are great amenities, and there are fireworks displays in some of the nights at the pool. The hotel can get quite crowded, especially during peak summer season when I visited. With only 2 elevators servicing all floors, be prepared to wait a bit to get to your room. The breakfast options are varied, 3 restaurants each offering different breakfast - Western, Japanese, and local Okinawan selections, but they tend to be very busy in the mornings. The local staff were friendly, though the foreign staff could be less than polite in their interactions. Overall, itl is an aging property that doesn't quite live up to the Intercontinental brand, but the great outdoor facilities and location make it an acceptable choice for a stay in the area.

An old hotel, with very big rooms and nice views, the location of the hotel is a little bit far away from anything. In any case, for resting, it is worth. Be ready to go up and down the hill (the hotel is on top of a hill) if you want to go out for strolling the beach, restaurants or the like. Being in the middle of nowhere sometimes has its advantages. Relatively convenient bus stops down the trail connects you with Naha/airport in about 1h45min for budget option, 1:15 min for a limousine bus and maybe just 1h for a private/rental car. It is a place to rest, and that's it. Do not expect a fancy service. The Japanese has their own rules regarding cleaning time and tea music in the afternoon, so if you are a foreigner, expect shocking situations such as bedding exchange time (there is a schedule for that), tea music time at 5 (which in case you get a nap for whatever reasons (i.e diving) it can make you wonder what´s going on (not just in the lobby, but in your room as well) and okinawa typical folklore music until 8 every day in the afternoon. If you have to sleep a while because of exhausting day, it could be relatively annoying. In any case, for the price it has, it is okay.

Excellent hotel.. Beautiful sea side resort and very well maintained. Room size is excellent. Beautiful sun set view from every room. everything is well thought out for travellers down to allowing the guest to check the laundry status via room TV. Gift shop provides all the necessary amenities such as shipping box for packing your shopping. Will definitely stay here again if coming back to Okinawa.

Amazing resort hotel. I stayed there for three nights and i am so glad that I have chosen it for my first time visit to Okinawa. I really love the swimming pool and the private beach of the hotel. Their infinity pool even is filled with sea water! Breakfast is also awesome. I like the great amount of vegetables options. I hope they can offer more variety of protein such as chicken dish. There is no freshly made juice which is also a letdown. The room is perfect in all areas. Bedding super comfortable and the air con is quiet. I think the ventilation of the bathroom is the only issue.

Your options at the hotel are dependent on what “level” you have which is dependent on how many nights you stay (?) and what color card you are given to wear around your neck. This information is based on our family having stayed five nights with a gold card. Pros – Nice beach, free lounge chairs and umbrella (gold card), free breach towels, free activities such as the banana boat ride (gold card), and the “glass bottom boat ride (gold card), free mask and snorkel for both adults and kids! The two buffets were nice. We went to the first floor on the first day, the second floor (gold card) buffet on the remaining days for breakfast. Fluffy pancakes, raspberry French toast, eggs benedict which were not offered on the first floor. Great view of the ocean, nice, clean room, and friendly staff. Very helpful. Cons – you have to line up in the morning to book any activity, only two per family unless you get back in line. Well, the Japanese love to line up, for hours, so enjoy the wait. Only two computers for booking and maybe and maybe several hundred rooms at the hotel? Same with the buffet, on both floors. Enjoy the wait! The free beach towels were only offered at the inside pool, but you can take them to the beach. Why so far away from the beach? Finally, the outside pool closes at 5:00 PM! Sunset is not until 7:00 PM! This is ridiculous! And if you swim in the ocean, no life jacket required. If you use a mask, no life jacket required. If you use fins, no life jacket required. However, the moment you use a snorkel, you must wear a life jacket. Not sure how to explain that. What I hate about this hotel is the animals they have locked up in tiny cages. A wallaby in a cage the size of a bathroom. Sea turtles locked up in small pools. Tiny pools. African turtles in small enclosures. Exotic birds in small cages, dolphins locked up, and manta rays locked up. Not fun to see that at all and everyone seems unsympathetic to their plight.

Our stay was nothing short of FANTASTIC! Masako gave the BEST customer service and worked with us daily for any requests, reservations, questions, etc. She was the major reason our vacation was such a success! I highly recommend this resort! We like to stay at the resort vice exploring/driving and there was so much to do!! We stayed three nights right in the thick of rainy season and it still didn’t disappoint! So many indoor activities for our toddler and when the sun popped out each day, we were able to do some outdoor activities (they offer SO MANY) :) We would come back again and again. Our dinners were very good and a great breakfast buffet each morning was included in our rate. My advice is to stay in the south tower—very quiet, stunning view of the ocean, and many amenities included :)

The English of the front desk staff is terrible and it makes communication difficult. However staff of the restaurant is good enough. Room is always clean and the cleaning staff are very friendly and cheerful. Few choice in breakfast and the taste is quite disappointing. The most selling point of the resort is the beach. I joined a snorking tour held by the resort. The activites took place on a private island which is beautiful. However my life jacket provided by the tour is dirty and it made my skin irritated.