Red Lion Inn & Suites Olympia, Governor Hotel

Absolutely disgusting. I don’t know how any review says otherwise. How is this place allowed to be open? The mold alone is a health hazard. We arrived and they said the AC was out. Our room was located on the 8th floor and the hallway was dense, hot air. We opened our room to be smacked with even hotter air and we couldn’t get the lights on. We found a lamp that worked in the back of the room and were horrified to find the state of the room. Stains on the lamps, exposed outlets, dirty carpet, cigarette burns and holes on the bedding, furniture that looked like it was picked up off the side of the street. The bathroom was even worse. The floor of the bathroom was stained and dirty, obviously hasn’t been mopped in a long time. The sink was the same. The shower, worse! It has black mold growing all over the ceiling. The towels were the size of hand towels, as thin as paper towels, and HAD HOLES IN THEM. That was so crazy to see. They literally gave us bath towels with giant holes in them. Actually rags! Unfortunately it was 2am when we arrived after a whole day of traveling so we had to stay the night. We ended up cancelling the rest of our stay and went to Tacoma in the morning but before we left, we took a closer look at the bed and of course, there were pee stains on the mattress and mattress topper. I don’t think they ever switch the sheets out. It’s sad this hotel is this way. The pictures are a clear lie but show what this place could be with some renovations. The view of the lake is so beautiful and the staff were super friendly. I wish this hotel wasn’t so gross, we were sad to leave the view and the convenient location.

First room I was checked into was STUNNINGLY hot, and the tub spout was running and loud. Tried to turn it off, but the handle just turned around and around, making no difference. Plus the tub was icky. I asked for a different room, one that wasn't a magnifying glass for the sunshine, and it was better (the staff person who helped me was very nice). The second room was still quite warm (late afternoon check in) and the 1950’s A/C on full blast all night was more noisy than helpful. Lucky I brought a little USB fan with me. I slept with just a sheet on. The tub spout in this one was also a little drippy, but quietly so. Everything is very worn and old, but that wouldn't particularly bother me due to the ＜ cost.

Our stay at the Red Lion Inn& Suites, Governor Hotel, 621 Capitol Way S, Olympia, WA 98501,was hands down one of the worst hotel experiences we’ve ever had.The front desk receptionist, Manny—who is just a standard hotel receptionist employee,not a manager—was particularly condescending, rude, arrogant, and unprofessional. He directed this attitude not only toward us, but also toward our underage son, who was staying with us and had a few friends briefly stop by to wish him a happy birthday. After checking in, we stepped out for a short time to handle some business. While we were gone, our son received a visit from a few friends—something we had clearly disclosed at check-in. It was not a party. Despite that, Manny began harassing our son, repeatedly calling the room instead of contacting us directly. He even came up to the room and knocked multiple times, making everyone feel uncomfortable,unwelcome and attempted to lure them out of the room and force them for their IDs.His behavior was completely out of line and unnecessary. On top of that, there were major safety concerns throughout the property: visible drug activity, a strong and unpleasant odor in the halls, dirty, locks on other rooms, many visible damages to our room, and even a bullet hole in one of the windows. The hotel looks nothing like the images advertised online—it’s a completely different reality once you arrive. Manny also falsely accused us of giving away our room keys—both of which we returned at checkout exactly as issued. He continued to escalate the situation and claimed his manager, who was clearly not on site, ordered him to kick us out. What’s worse, we’re left questioning whether the targeting and harassment our son and his guests experienced had anything to do with the color of their skin or their identities. The way they were treated was not just inappropriate—it was not only embarrassing ,but very disappointing for our son Ultimately, we were told we would get a full refund within two days—but we don’t know if that will even happen. Do not trust the images, the staff, or the management. This hotel is unsafe, misrepresented, and run by people who have no understanding of hospitality or basic human decency. Stay away. This place should be held accountable.

DO NOT STAY HERE! Our room had no heat, was given a space heater to lug up to our room. Other rooms had uncontrollable heat and had sliding doors to the outside open at 35 degrees. Rooms are run down and filthy. Paint chipping and peeling. Garbage in the lobby, garbage everywhere on the property. Breakfast is the worst I've ever seen at a hotel, by far. If there was an option for zero stars I would choose that. This part of the town around the Capital building is over run by drug use and all that comes with it. Do yourself a favor and stay somewhere a couple miles away.

This hotel as a whole it tired, tatty and falling apart where it’s not broken already. The room was not particularly clean including the dirty sock left from a previous guest. The bath was peeling and there was mould on the walls. The bath tap dripped the entire stay. The glass lamp was broken and the room so cold that we had to get a heater from reception. Breakfast consisted of coffee/tea, fruit juice, apples, cereal, milk, bread and bagels. Nothing hot unless you used a very slow toaster. The dining room was cold and unwelcoming with several bulbs missing from the lights. The staff were helpful and mainly smiley but are limited as to what they can do in the circumstances.

A hotel full of history, but one that seems to be from a few decades ago. Our room was cold (maybe it hadn’t been used for some days?), an old sock was tucked under a chair and a long hair on the bedside table. Breakfast was poor with nothing hot though there was a toaster for small bagels and toast. The breakfast room was cold. But the bed was comfortable, the staff were friendly, and there was coffee in the foyer all day. Needs a major facelift and refresh to regain its old glory.