Premier Inn Birmingham Oldbury (M5, Jct2)

Good servise and good restaurant

All in all good. Wasn't pleased with when the receptionist asked for my Nationality although she knew I wasn't a foreigner and upon my asking she said it is standard but I have stayed in many Premier In and Travel lodges and no one has ever asked this question!!! The room needed a little more ventilation or air freshener!

Lovely food in the restaurant, brilliant clean room quiet area and brilliant staff really friendly, would recommend stay.

always a good stay .Lauren was very helpful, informative and friendly. Hotel was clean and tidy. Food was nice. Overall a lovely stay

Stayed overnight for visit to Black Country Museum. Stayed in plenty of Premier Inns before but sadly this is probably the worst of them all. Staff were friendly and helpful but hotel itself is tired and dated. I believe it's due a refurbishment that is greatly needed. Rooms were ridiculously hot with no air-conditioning just a fan spinning next to bed. Only one socket next to beds. Restaurant was virtually empty and on arrival was told there is no beer on tap and plenty of menu items unavailable. Again staff were excellent. I understand at the price you pay you don't expect luxury but this really wasn't great. Maybe an email to say about an upcoming refurbishment or advice when booking may have made us a bit more prepared.

They are obviously running the place down before a refurb , no beer in the bar not all meals available , mouldy food between the seating in the restaurant. I felt sorry for the staff who were constantly apologising but doing a great job. My room was dated , no sockets at side of the bed. 30 degrees in the room. No air con.