Bradford House

The rooms are consistently praised for their comfort and cleanliness. Guests appreciate the friendly and helpful staff. However, no specific disadvantages were mentioned in the reviews.

Our stay at the Bradford House was mediocre at best. We travel to Oklahoma City quite frequently and have stayed at a few different hotels. This hotel was the worst hotel stay we have encountered by far. The hotel was not in a very prime location to any surrounding things. Our room was located on the bottom level near the street, very thin walls, so traffic noise was very loud along with surrounding hotel noises. Walking into our room, the carpet was extremely stained and disgusting. We killed some kind of beetle on the wall (I don't even want to know what it was). The bed had the most uncomfortable mattress, we did not get a good night's sleep, which unfortunately having a 2 night stay made it almost unbearable. I went to the front desk early the first morning to see if we could change rooms, maybe get a couple more comforters to try to make the bed more comfortable. The front desk clerk told us there were no extra comforters available (assuming others were tying to make their beds comfortable). He took all the issues down and told me he would give the info to the manager when he or she came in. There were no coffee pots in the room, so my husband went to the lobby thinking they would offer coffee there. Several of the staff saw him looking around but not one asked him if he needed any help. No complimentary coffee available, so he went into the Cafe and ordered 2 black coffees and since he did not bring his wallet anticipating complimentary coffee to be available like most hotels offer, he asked to have it charged to our room. The staff could not seem to figure out how to do this, so they gave the coffee to him at no charge. He asked for cream and this seemed to be a request that really put them out. The free coffee was a nice gesture, but we were charged for it at check out. We were out all day and absolutely no one called us to address any of our concerns. We stopped by the front desk when we came back to the hotel and explained to them again the issues with our room. Staff members seemed disengaged and disinterested in their guests, and just stood there looking at me, and again, seemed put out with what I was saying and were looking past me. They gave a half-hearted apology and told me the manager would call me. No manage called. I did receive a call while we were at dinner, and the front desk person left a message stating she was sorry. She said that I should receive a call from the manager, but in the meantime, they would comp our coffee and some pastries for the morning and to stop by the front desk to let them know what we wanted. We did so when we returned to the hotel. The front desk clerk seemed to know the situation and started asking if we wanted a French press pot, some pastries, and offered yogurt parfaits. We told him that sounded great. My husband went to the Cafe in the morning to pick up their generous offer of breakfast only to be met with them trying to charge us for the offered french press and yogurts. They were only o

They put me in a handicapped (I am no handicapped) room which was a very unpleasant shower experience. The shower also needed repairs, such as grout repair. There was leftover toothpaste on sink. It was next to a main road which was loud and the walls were super thin. I could hear every person outside my room. A small fridge in the room or ice machine, would've been super helpful.