Microtel Inn & Suites by Wyndham Oklahoma City Airport

Consistently clean with fresh towels and sheets. Comfortable beds and pleasantly surprised by the room quality, leading guests to consider returning.

The property is not in a good area and has homeless beggars pestering you outside. The laundry had no detergent and the hotel is grubby and in need of a full refurbishment. The carpets were filthy and worn to the threads in places. We checked in at 2pm and dumped our belongings in the room. We went to look for the laundry and there was no detergent. Staff said there wouldn't be any so we were unable to wash our clothes. We went out for the afternoon and evening and on return to the hotel were pestered by beggars at the entrance. There was a strong smell of **** in the corridor and when we entered our room noticed bugs on our bedding and on the ceiling above the bed. We initially asked for fly spray but as we waited on the reception to attend the room we noticed more insects. At this point our mind was made up. We told the receptionist that we wanted a full refund and that we were checking out. She refused a refund and was at 1st going to deny us our security deposit back. She then said we would receive that back. We have had to book another hotel at our expense as there was no way we were staying in that hotel for 1 more minute. Avoid, as there is so much more choice.

This is a very basic hotel and was what we needed at the time.