Best Western® Hotels in Offenbach am Main

This was my third time at the Delta hotel and first time after 3 years. The stay was good but there were signs that the service level has somewhat decreased from before. The Delta hotel still has great value for location, nice and clean rooms, delicious breakfast and efficient service. However, there were many details missing and rooms have shown signs of wear and tear like stained carpet, worn sofa surfaces. For starters, got the keys of the Moxy hotel. Housekeeping missed to clean our room one day. Noone responded to my texts and requests on the app and I tried to call the hotel to notify about our delayed arrivals and noone picked up. After checkout, I’m still waiting for my folio and they only credited 1 out of 2 nights to my Bonvoy account. To their credit, the on-site requests were handled promptly. Fortunately the small misses did not affect our stay overall. In the end we did have a good stay and got a good value compared to other Marriott options in town.

Had to book in here at short notice as Lufthansa had royally shafted us with our flights but to be honest, we wished we had stayed here instead of a more expensive place in the middle of Frankfurt. Close to the S-Bahn station or a €20 Uber ride into Frankfurt itself. Rooms are a decent size and clean. The showers are spot on. Staff were really nice as well. Can't comment on breakfast as we left before. There doesn't seem to be much in the area but the McDonald's round the corner was enough for us. As a base to explore Frankfurt it would be ideal. A lot cheaper than staying in the city centre

A quite new house, very well located in Offenbach on the Berlin Street. The city centre and the weekly market at Wilhelmsplatz are to reach in 15 minutes walking distance. To highlight the house are the very nice and helpful Concierges. The only manco in the rooms is the bathroom with the quite self-consistent arrangement of the water hanes on the washing venue. There are the proportions of the armature not in line with the washing venue. This inevitably leads to the flood of the washing venue. A little strange is also that the parking lot with € 15. per day is very expensive.

Work always takes you up to interesting destinations and this time around it was Germany. It seemed like a great stay next to the backyard river with a jogging and cycling track thrown in, had a wonderful time at this great small property with a mini gym and breakfast buffet thrown in. A special mention for the wonderful staff specially Violetta'bajraja' ( I hope I remember her name correctly)at the check in desk which welcomes everyone around with a smile and is always willing to walk the extra mile for the guests, all in all a good property with big rooms and comfortable stay, I wish all it's members a very best for the future endeavours cheers!

Things didn't start off well, to be honest. The guy at the front desk ”couldn't find” the reservation and we spent a good five minutes discussing this with him while showing him confirmation numbers, credit cards, etc. Finally he decided to look in a drawer and miraculously found the reservation. Then I requested a wake up call for 3 hours later which actually came the next morning. I DID make sure to request the call for zwansig Uhr and not for acht Uhr. Aside from these two errors, though, the hotel was great. The room was spacious, more than enough bathroom towels and the breakfast buffet was fantastic. Props to the breakfast crew for letting us eat when we showed up later than we should have (I think we walked in 5 minutes before it was to shut down). They didn't hurry us out or make us uncomfortable, they just let us eat and even told us there was no need to hurry - because we were hurrying. The front desk staff after our check in were great. Extremely helpful and knowledgeable about the local area and went above and beyond to assist us.

Not anymore the hotel it used to be. The restaurant only offered one dish per course, very primitive. As I left my room just before noon , when I got back at 23h I found out that my room was never made, so they just sent new towels basically. In the morning I complained at the reception and all I had in response was “oh, I am sorry”, I even got charged for the garage because I was told that the “person in charge” was not there to help. It is more like an airport hotel now, with buses of oriental people coming and going . Very poor performance by Sheraton

I want to thank Olaf and his staff of the Ibis Style hotel in Offenbach for the kindness, professionality and availability given to us throughout our recent stay. Top top top. you have endured and supported us in every situation, always with patience and effectiveness. thanks again everyone. Five stars service.!

With a stay at Hotel Luna, you'll be centrally located in Offenbach am Main, within a 15-minute drive of MyZeil and Römerberg. This hotel is 6.2 mi (10 km) from Frankfurt Trade Fair and 9.7 mi (15.7 km) from Deutsche Bank Park.Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room.Make yourself at home in one of the 49 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.

HORRIBLE EXPERIENCE NEVER GO TO THIS HOTEL UNLESS YOU WANT TO BE TREATED LIKE S*** This is my experience: I travel with a dog and I searched through Booking the hotels that accept dogs. This hotel was in the list but just to be sure I wrote a WhatsApp to ask them, at the beginning they asked me how big is the dog, but then they changed and they said that THE HOTEL DON'T ACCEPT DOGS. I asked one more question but the guy in WhatsApp answered me that he had a day off and didn't know (???). For a problem with booking website (I was on another hotel page but the connection was bad and I don't know what happened recharging the page), I find myself paying 83€ at this hotel. I wrote IMMEDIATELY at the WhatsApp number and also through Booking explaining that I had a problem with Booking website and that for a mistake I payed 83€ but I couldn't come because they don't accept dogs. I kindly asked a reimbursement which was refused several times. As I had to go to another hotel nearby, the next morning I decided to pass by and to talk directly to the reception to explain the issue I had with the website but the receptionist was VERY IMPOLITE, DIDN'T WANT TO LET ME TALK AND EXPLAIN and invented a story that there was some other company owning the hotel (which is NOT TRUE) and that I had to ask Booking for the reimbursement. He said to write an email that would be forwarded to the owner but guess what?? The same guy answered to me directly at my email (do you think we are all stupid??) Things like this can happen when booking online and as I talked previously with the WhatsApp number, I would expect more comprehensive and human behaviour. The difference between humans and machines is the ability to understand the different situations, but apparently in this hotel all they care about is money. Never go to this hotel because once you paid they don't care about you at all, they are NOT NICE WITH THE CUSTOMERS, don't care about being good with the people, don't let you talk and explain, hope to never have a problem because they will never even try to help. Don't make my mistake and don't pay one single dime to this dirty hotel managed by not professional people.