Couples Sans Souci
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1 room, 2 adults, 0 children
All properties in Ocho Rios
Couples Sans Souci
No.1 of 4-Star Select Hotels in Saint Ann
A3 White River Bay, Ocho Rios, Saint Ann, Jamaica
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Last booked 4 hrs ago










Amenities
Golf course
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Hiking
Sauna
Spa
All amenities
Property Description
With a stay at Couples Sans Souci All Inclusive in Ocho Rios, you'll be within a 10-minute drive of Dunn's River Falls and Jamaica Beaches. This all-inclusive property is 0.2 mi (0.4 km) from Ocho Rios Clock Tower and 0.3 mi (0.5 km) from Mahogany Beach.
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9.2/10
Cleanliness9.2
Amenities9.2
Location9.2
Service9.2
All 98 reviews
Surroundings
Airport: Ian Fleming International Airport
(12.0 km)
Landmarks: Calypso Cove
(360m)
Landmarks: White River
(420m)
Landmarks: Couples Sans Souci Sunset Beach
(450m)
Landmarks: Yaaman Adventure Park
(500m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

10
Premier Ocean Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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5
Deluxe Garden Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability

6
Ocean Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

7
Penthouse Ocean Suite
1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

3
Beach Front Suite
1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
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Guest Reviews
9.2/10
Great
98 reviews

- Cleanliness9.2
- Amenities9.2
- Location9.2
- Service9.2
Average for similar properties in Ocho Rios

AI Summary
Guests appreciate the friendly and helpful staff, offering exceptional service. They also praise the consistently clean and spacious rooms maintained by diligent cleaning staff.

Guest User
July 30, 2025

The resort is small with 3 restaurants. The food is of a very high standard, particularly the Casanova Restaurant. The rooms are spacious and fairly modern with a good sized bathroom. The aircon in our room was new and made sleeping very comfortable. On the down side the extractor fan in the bathroom did not work which left the room a little damp. This in turn prevented the phone chargers from working but reception charged our phones without fuss. The beach at the main part of the hotel was quiet and relaxing with a pool only a few yards from the clean sandy beach. The staff were very helpful generally and some went above and beyond to greet and make guests comfortable. A special mention for Ivaney in room service, Carol in the breakfast area who sings gracefully every morning and Yasheken who greets guests at Palazzina. Lloyd and Herde in bar service were very helpful and approachable and Machugh was a good entertainment host/coordinator. If I could make some suggestions, I would ask that complimentary access for boat trips etc are better explained and that staff in the customer service area are more approachable for help and guidance. As the face of the hotel, I think some… could be more pleasant and strive harder to offer assistance for new guests who have not been before. I would rate the hotel as 4 star in comparison to others we have visited in the Caribbean, mostly because of restaurant options, room finish and size of the complex.

Guest User
July 28, 2025

Leider können wir die Bewertungen nicht teilen. Ein sehr abgewohntes Hotel, was seine besten Jahre hinter sich hat. Unser Zimmer war so klein, dass noch nicht mal ein Stuhl Platz hatte. Die Minibar musste auf der Terrasse stehen. Es entsprach überhaupt nicht der Beschreibung von unserem Reiseveranstalter. Wir haben dann ein größeres Zimmer bekommen, mussten aber auch kräftig zuzahlen. Das Essensangebot ist sehr überschaubar. Im Hauptrestaurant gibt es abends ein sehr begrenztes a la Carte Angebot. Eine individuelle Auffüllung der Minibar hat auch nach mehreren Tagen nicht funktioniert, obwohl wir täglich an der Rezeption nachgefragt hatten. Der Strand ist sehr überschaubar und der Badeteil ist lediglich ein Drittel davon. Die Bilder entsprechen nicht der Realität. Insgesamt ist dieses Hotel maximal 3 Sterne wert. Wir kommen hier nicht mehr.
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Guest User
July 21, 2025

“This is a stunning resort surrounded by lush greenery, serene beaches, and calm, crystal-blue waters. The food is exceptional, the drinks are top-notch, and the entire property is simply breathtaking. entire property is beautifully maintained. It would be lovely if the beach seating were upgraded, but aside from that, everything was phenomenal.

Guest User
July 16, 2025

Just back from our second visit. This is by far and away the best resort we have ever been too. Having spend 14 days their we did not want to come home. Food is first class , rooms are spacious and well maintained. For an English man the no tipping policy is heaven sent. Pool are clean drinks are well known brands including the mixers. Entertainment staff are engaging and the evening entertainment is good. Sunset beach is a must. The only thing that was not great was the Wi-Fi in our room (a112) it kept dropping out, which made ordering for the mimi bar and dinner reservations tough at times. Returners dinner both weeks was magic, first class menu and service. All in all we will be back again and I can not imagine going to any other resort in Jamaica. Simply the the best

Guest User
July 14, 2025

Couples San Souci is without a doubt, one of the most exceptional hotel experiences I've ever had. Check in was a breeze and took less than 5 minutes, my only dissatisfaction there was I didn't receive a welcome drink. That was made up for instantly as even though my room was not ready I was invited to enjoy the property until it was, this included bars, restaurants and all water activities. The room was spacious, clean and included robes. I had a garden view, at Couples San Souci I must say they are big on nature so the property is like a rain forest, they are so many trees which makes it conducive to the utmost relaxation for nature lovers, thumbs up for this. Every team member I interacted with—from housekeeping staff, water sports staff, servers and supervisors at the restaurants and bars —was exceptional. They went out of their way to make sure every moment was perfect, always asking if you are okay or just warmly greeting you upon passing. Dining at the restaurants were amazing. The breakfast buffet had a wide variety of local and international offerings. Lunch and dinner were equally exquisite and the true Jamaican flavors were on offering, spicy. The property has multiple pools and jacuzzis, a wide variety of water activities and attentive competent watersports staff to ensure utmost enjoyment. I loved the swim up bar, bar tender was attentive, pleasant and engaging with the guests. The absolutely best part of my stay was my interaction with the staff. Special mention must be made of the gentleman from housekeeping that came to clean up after water was dripping from the AC on the night of July 8th. He was so apologetic and genuinely concerned about our comfort. The supervisor at Palazzina that worked on the night of July 7th, you ensured that we got something extra from room service. Thank you 😊 Muta from watersports, ensured I got a personal guided tour on my snorkeling trip. It was greatly appreciated. Couples San Souci isn't just a hotel, it's an experience that leaves you wanting more and will have you planning your return trip before you check out.

Guest User
July 4, 2025

This hotel is absolutely beautiful and we are so glad we chose here to celebrate our honeymoon. We were given welcome gifts and a free massage each as we were celebrating our honeymoon which was really lovely. The hotel is in a beautiful area surrounded by lush tropical vegetation and with its own beautiful beach. I got to experience scuba diving which was complimentary and had a wonderful experience. Glass bottom boat is also complimentary and fantastic as is other water sport activities. The rooms are beautiful and all the staff are so friendly and welcoming and the food is equally of a very high quality. Entertainment is brilliant with a must see spectacular Caribbean night on Tuesdays and Fridays on the main lawn. We would not hesitate to visit this beautiful hotel again and a big thank you to all the staff for making our honeymoon one to remember. Cannot recommend this place enough, one place everyone should visit if they get a chance to.

Guest User
June 30, 2025

Use Google Earth to browse any resort before you go, however Jamaica does not have Hi resolution. You will not be disappointed with Couples Souci facilities and the bay, which they own the whole thing. Food, drinks, beach, staff, beach toys, all will exceed your expectations. Flying into Montego Bay is a farther ride, however there are more flights into MB and your ground transportation is included anyway. Pack some nice clothes for dinner!

Guest User
June 27, 2025

We’ve literally just left and I have say the overwhelming feeling is of disappointment. The pros of this resort are its undoubted beauty, it’s a really pretty, beautifully maintained, small, stylish resort and that’s something that can’t be faulted. The other is the price, it’s certainly a very reasonable price for an AI. The rooms(we were in B301) are very nice, spacious and pretty with very comfortable beds, decent aircon and huge bathroom(the shower is terrible though, barely a trickle of lukewarm water). Sadly the cons of this place far exceed the positives. The biggest and most disappointing issue was the staff. No matter how smiley, friendly or polite we were(we’re naturally bubbly and friendly people) we never got the same in return. The vast majority of staff seemed almost annoyed that we were there. Getting a mediocre unfriendly service at almost every meal became frustrating. Expecting a friendly welcome or a smile was obviously too much. I’m glad we aren’t expected to tip at this resort because I would have struggled to find any staff who would make me feel inclined to do so. I don’t understand where the resentment comes from. When someone greets you with a smile and a cheery good morning, it actually takes effort not to respond in kind..most couldn’t even find it in them to look you in the eye when speaking to you. The dismissive attitude on the whole was upsetting. There were a few standouts however..the shining beacons of delight.. John, who had such a genuine smile for everyone, made us feel welcome every time we saw him. Carol, who was at the omelette bar, was another wonderful surprise, as was Jody Ann and Tamesha who were some of the most lovely ladies we’ve met, an absolute asset to the company, we just wish all the staff would take their lead. The second biggest disappointment has to be the food. We didn’t expect fine dining, but something above mediocre blandness shouldn’t have been too much to ask for. I’ve never understood the dumbing down of the Jamaican flavours. I understand the clientele are mainly American and perhaps it’s to cater to their tastes, but the lack of authentic flavours or spices was just ridiculous. The standard of most food was poor.. I think I could name 3 dishes I really enjoyed and the slow service(even taking into account ‘island time’) was unreasonable. Their gala nights and Caribbean night buffets are good though, great selection(service was as always , pretty terrible.. so unfriendly). The veggie bar, whilst the food is delicious (shout out to the smoked Marlin sandwich) .. the service was always RIDICULOUSLY slow.. and again, I hate to say it but the lady was borderline rude most of the time. You never see any management , when we were at Sandals RP, the GM was always wandering around, greeting guests, asking about their stay (even handing out ice lollies).. nothing like that here. And handing out customer feedback at the end of the stay is pointless.. it doesn’t help us. Reple
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Hiking
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Public parking
Free
Airport pick-up
Free
24-hour front desk
Luggage storage
Bar
Nightclub
Basketball court
Tennis court
Billiards room
Table tennis room
Restaurant
Karaoke
Airport drop-off
Free
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free

Outdoor swimming pool

Private beach area

Spa

Gym

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation needed.
Public parking
Free
Transportation
Shuttle service
Free
Airport pick-up
Free
Airport drop-off
Free
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Food & Drink
Snack bar
Bar
Room service
Health & Wellness
Spa
Additional charge
Billiards room
Table tennis room
Sailing
Water sports equipment
Windsurfing
Diving
Basketball court
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Kayaking
Mountain biking
Off-site
Body care
Hiking
Snorkeling
Yoga session
Activities
Karaoke
Public beach
Eco tours
Off-site
Private beach area
Gaming area
Nightclub
Public Areas
Garden
ATM
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Business Services
Multi-function room
Wedding service
Conference room
Additional charge
Business center
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 148
With a stay at Couples Sans Souci All Inclusive in Ocho Rios, you'll be within a 10-minute drive of Dunn's River Falls and Jamaica Beaches. This all-inclusive property is 0.2 mi (0.4 km) from Ocho Rios Clock Tower and 0.3 mi (0.5 km) from Mahogany Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 5 restaurants, or stay in and take advantage of the room service. Relax with your favorite drink at the bar/lounge or the swim-up bar. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 150 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 5 restaurants, or stay in and take advantage of the room service. Relax with your favorite drink at the bar/lounge or the swim-up bar. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 150 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.
Frequently Asked Questions
What is the cancellation policy for Couples Sans Souci?
The cancellation policy for Couples Sans Souci varies depending on the type of room and booking conditions.What is the cancellation policy for Couples Sans Souci?
What are the check-in and check-out times at Couples Sans Souci?
Standard check-in time at Couples Sans Souci is 16:00 and check-out time is 11:00.What are the check-in and check-out times at Couples Sans Souci?
What amenities and services are available at Couples Sans Souci ?
Couples Sans Souci offer top amenities and services include Shuttle service.What amenities and services are available at Couples Sans Souci ?
Can I bring my pet inside the Couples Sans Souci?
As much as we love pets, unfortunately, we are unable to accommodate them in Couples Sans Souci.Can I bring my pet inside the Couples Sans Souci?
How far is the Couples Sans Souci from the closest airport?
The closest airport is Ian Fleming International Airport, and it is about 14 mins from hotel by car (12.0 km).How far is the Couples Sans Souci from the closest airport?
Is airport shuttle service offered by Couples Sans Souci ?
Yes, at Couples Sans Souci, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Couples Sans Souci ?
About This Property
Nearest Airport | Ian Fleming International Airport |
---|---|
Distance to Airport | 11.99KM |
Hotel Star Rating | 4 |