Sandcastles Beach Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ocho Rios
Sandcastles Beach Resort
MAIN STREET, Ocho Rios, Saint Ann, Jamaica
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We Price Match
Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Private beach area
Diving
Snorkeling
Horse riding
Spa
Gym
Private parkingFree
Airport pick-up
All Amenities
Property Description
With a stay at Sandcastles Beach Resort in Ocho Rios, you'll be a 1-minute drive from Jamaica Beaches and 6 minutes from Dunn's River Falls. This family-friendly resort is 0.1 mi (0.1 km) from Turtle River Park and 0.2 mi (0.3 km) from Turtle Beach.
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5.4/10
Cleanliness5.4
Amenities5.4
Location5.4
Service5.4
All 21 Reviews
Surroundings
Airport: Ian Fleming International Airport
(16.8 km)
Landmarks: Turtle River Park
(120m)
Landmarks: Nesha's Art Gallery & Custom Framing
(130m)
Landmarks: Ocho Rios Bay Beach
(220m)
Landmarks: Cove Theatre
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Basic Room, 1 Bedroom, Kitchen
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
11
Room, 2 Bedrooms, Kitchen
Bedroom 1:2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Comfort Studio
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
13
Comfort Apartment, 1 Bedroom, Kitchen
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
10
Basic Room, 1 Queen Bed, Kitchen
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Comfort Apartment
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Comfort One-Bedroom Apartment
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
10
Comfort One-Bedroom Apartment
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Studio with Kitchen
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
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Guest Reviews
5.4/10
21 reviews
Verified Reviews- Cleanliness5.4
- Amenities5.4
- Location5.4
- Service5.4
Average for similar properties in Ocho Rios
Dave
March 26, 2025
Everything at Sandcastles was good
******* make the check in experience terrible but that is not on the resort.
Ellen
March 14, 2025
It was a nice quiet and great location property. The apartment had issues: The stove only had 1 of 4 burners that worked call for maintenance and the guy had no clue as to how to fix it and he never came back.
There was a leak from under the wall to the next unit.
The balcony was rusty and the doors were very worn and hard to close.
Front desk service needs work, training or a means of ingo that connects with the online reservation portal.
******* did not give me the owners name or apartment number when I booked. The property had to research an available unit for me.
The cleaning representative that I had was very friendly and made sure I got items of linen and help for the unfixable stove.
Lakisha
February 19, 2025
This place should not be listed on any booking site. Only as air b & b’s. I picked this place because of the location and amenities, Ocean front with a stove and close to bars and restaurants. Unfortunately I was not able to check in at the location. This place is not a resort! No computer and no way to contact or locate your reservation. This information should be listed and noted by ******* prior to my arrival,So I was stranded in Jamaica on my birthday, out of the country, with no where to stay. An ******* representative did assist me, in finding a new location. I was so anxious I agreed to the first location. Which meant I didn’t get the stove, beach front, and location to certain restaurants that I had planned my trip around. Did I mention it was my birthday. Ok. I did contact sandcastle the day before to let them know my flight arrives at 5pm, so I wanted to know how to check in. He said, “as long as you’re here by 10pm, you should be fine.”I arrived around 9:40pm. And yes, the young lady at the desk left at 10pm. Which meant I had to go find somewhere else to stay. I ended up staying at Sago Palm, which was a really nice hotel. To this day, 1/28/25, I still haven’t heard anything from sandcastle 6 days after my check in date. I am doing everything in my power to remove this place as a resort location. This should be illegal, it’s definitely scam likely! I’m not saying your experience will be the same, just make sure you get an exact address before you head to Jamaica.
Verified traveler
December 31, 2024
They over booked the place when I got there the receptionist ask for my name and after that she simply told me there’s no reservation for. I then called the booking number several time before I get a text saying “ I’m driving will contact the front desk” Approximately 47 minutes later I was then told by the front desk that my reservation has been moved to another hotel. When I drove over to the new hotel I was then told that there’s no rooms available except for one night stay at another hotel. I booked for Two night stay at a decent location and after an extensive wait time to be checked in I was offer 1 night stay at a location which didn’t seems safe in my opinion. I requested a refund on the 27th December 2024 and still haven’t been contacted by anyone
Verified traveler
August 30, 2023
Stay away
Wouldn’t recommend. Beat up and poor quality. service is even worse. A lot of issues to get on the beach even though it’s right next door. Stay away
Berchum
July 31, 2024
Our apartment was clean and nice 👌 fully equipped. I would definitely stay there again. I also liked how everything outside are in close proximity to the property.
Melvin
July 25, 2024
Overall i enjoyed my experience but lighting of the rooms could be improved except for the bathroom.
Paula
April 9, 2024
There was no hot water in the unit. No water coming out of the hot water spigot. Mildew on walls in the unit. I was unable to shower and no staff on site up to noon time to fix the problem.
Jheanell
February 18, 2024
Sandcastles is in a great location and is a good property if you are looking for something outside of the typical marble resort. The security staff and gate staff were wonderful and personable. The unit we stayed in was awful (some are privately owned and rented, some are owned and rented by the resort. I don't know which one ours was). The kitchen was terrible, very little in the way of cookware and some of the dishes were cracked and broken. There were no glasses available , just plastic that had seen better days. Not even a sharp knife or pair of scissors available. The twin beds only had a sheet, I had to use one of our towels to cover my kids. This was extra annoying as we only got a couple of towels to begin with, which were never replaced because the room was never cleaned. We requested bath mats but they never came.
This property has so much potential, it's too bad that our experience was in apartment D7.
Services & Amenities
Most popular business facilities
Private beach area
Diving
Snorkeling
Off-site
Horse riding
Off-site
Spa
Gym
Private parking
Free
Airport pick-up
Additional charge
Luggage storage
Tennis court
Airport drop-off
Additional charge
Car rentals
Conference room
Business center
Playground
Childcare service
Additional charge
Wi-Fi in public areas
Free
Private beach area
Spa
Gym
Playground
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Conference room
Business center
Front Desk Services
Front desk (limited hours)
Concierge service
Luggage storage
Languages Spoken
English
Public Areas
Picnic area
Garden
Shopping mall
Health & Wellness
Spa
Mountain climbing
Off-site
Kayaking
Off-site
Parasailing
Off-site
Sailing
Off-site
Diving
Tennis court
Horse riding
Off-site
Snorkeling
Off-site
Gym
Activities
Private beach area
Eco tours
Off-site
Cleaning Services
Clothes dryer
Dry cleaning
Laundry service (on-site)
Facilities for Children
Playground
Childcare service
Additional charge
Safety & Security
Fire extinguisher
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–17:00
Check-out: Before 11:00
Front desk hours: [Mon-Sun]07:00–17:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeFull English/Irish
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:JMD 3,171 (approx. PHP 1,125.43) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 40
With a stay at Sandcastles Beach Resort in Ocho Rios, you'll be a 1-minute drive from Jamaica Beaches and 6 minutes from Dunn's River Falls. This family-friendly resort is 0.1 mi (0.1 km) from Turtle River Park and 0.2 mi (0.3 km) from Turtle Beach.
Relax at the full-service spa, where you can enjoy massages. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the resort's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar. Full breakfasts are available daily from 6 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 40 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the resort's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar. Full breakfasts are available daily from 6 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 40 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.