Quality Inn & Suites Ocean City Fenwick

Love to stay !

We primarily stayed at this 2 star hotel for two reasons: location close to family we were visiting, and two, breakfast was included. We were hesitant to book here due to the many negatives reviews and sure enough, we should have listened. The name of this hotel does not live up to it’s standards. The hotel is being mismanaged and the rooms are outdated and unfilthy. There are other hotels within proximity with better reviews and value with a 3 star rating. We will definitely not be returning to this hotel again. THERE IS A ROOM SAFE CHARGE First, beware of a hidden room safe charge they don’t tell you about at check-in. It’s a $1.50 daily charge that is added on to your bill. After we had checked out, I looked over the summary receipt and noticed the charges. I called the hotel to dispute this but the person I spoke said I approved the charges when I signed the receipt at check-in and there’s nothing I could do to get a refund. She also aid there was a sign displayed at the front desk that mentioned this. Unfortunately, I did not see the sign or take the time to read the summary receipt at check-in as we were preoccupied and tired after a long day of driving. In the many years we’ve traveled and stayed at 2 to 5 star hotels, we have NEVER been charged a room safe charge. It's not so much the money but the principal. As a hotel courtesy, guests should be informed of this charge verbally and decide whether they need a safe or not. Since we keep all of our valuables with us at all times, we did not have any use for a safe. I feel I was taken advantage of and misled. A GRAB AND GO BREAKFAST The breakfast items were mostly packaged sweet breads and hot waffles. There was a limited supply of mini yogurt cups but you had to get there early or else they run out. No eggs, bacon, sausage or potatoes here. This is more of a continental breakfast. If you have a hearty appetite, you’ll have to go out, which is what we end up doing especially with two growing boys. It was pointless choosing this hotel for its free breakfast. Not a good value! POOR HOUSEKEEPING - FILTHY & DISGUSTING ROOMS The negative reviews on room cleanliness has been a period of several years. Apparently, management has not made this a priority. The housekeeping crews are not being supervised and rooms are not being inspected. For the price you pay to stay at this hotel, I expected a clean room. Our room on the second floor overlooking the pool was extremely filthy!!! As soon as we walked into the room, we noticed the floor was dirty. We could see traces of dirt specs throughout the floor and it was slippery and sticky. There were traces of fecal in the toilet bowl. We called room service as this was not acceptable. When the floor was mopped, housekeeping did not remove the cleanser. That's why it was sticky. When my husband wiped the bathroom floor due to a toilet leak, the towel was black with dirt. Also, I noticed the room had not been dust

Great time...easy 2 minute walk to the beach, friendly staff, clean, enjoyed the on-site eatery...drinks were on point...

Staff was pleasant and helpful with our late arrival.

Great Room But..... The room was perfect for our stay--except there were ants in the bathroom and it looked as if the bathroom floor hadn't been cleaned in awhile. When we put the mat on the floor, it turned gray when it got wet. And because we had just taken a shower, we knew our feet were clean. Other than that, it was fine.

Great service!