Xtilu Hotel - Adults Only -

We really loved the amenities and the location of this hotel! The rooms were adequate - must say the barking dogs was slightly annoying. The breakfast that is included was served by great staff and was fantastic food! The presentation was amazing. However, we felt that the additional costs for a second (or more) cup of coffee was not warranted. Also, the lack of free available drinking water cheapened the experience - a simple solution would be a garrafon at the front entrance. Staff was great and rooms were clean…

Meh. Choose again. Arriving at the hotel, you are presented with a person size door set in an enormous wood door. Unfortunately the person size door requires a high step to get over the threshold and then one must lift your luggage through as well. It is not a quiet place.Each morning 3 or 4 jets leaving the airport passed almost over the hotel.The rooms are adequate, comfortable beds, good A/C, decent WIFI and plentiful hot water.The bath amenities are below average.The room doors are a problem.They look nice but do not have a soft close and it’s very easy to accidentally slam them which reverberates throughout the hotel.All rooms have this issue so you hear your neighbors coming and going.My biggest gripe with the hotel is lack of attentive management.I checked in on a Tuesday and there was a large, loud party on Friday evening.I was not aware of any planned event until I was leaving to meet friends for dinner and noticed lots of activity on the roof terrace, bar set up, grills for food and a DJ.I happened to pass one of the hosts who told me about the party.The party was in full swing when I returned.The music did end at 11 but there was a full hour of goodbyes and selfies virtually outside my door followed by the staff breaking down the bar and cooking apparatus.I asked the front desk to have a manager meet me in the morning and was met with a blank stare and a mumbled response.I was gifted a second breakfast the following morning, which I sent back.No management contact ever.

Loved it! All was excellent but , especially, Erika, at the front desk, who helped us on so much and always with a smile. The servers at breakfast were also very, very good. Great room with strong shower and comfortable chairs outside, looking at the shaded courtyard.

Great staff very attentive, rooms need more amenities like, mini fridge, iron boards, irons, I’m glad they have ear plugs for the noises. Hot water took awhile to come out. Overall I’d stay here again for location.