Tea and Experience Factory - Thema Collection

Very attentive service, especially from front desk stafff Thejan who is passionate about his job. He's also cheerful and took good care of his guests. Glad to have Lakshan as our guide to the waterfall and our tea plantation experience. Chef Morgan cooks amazing Sri Lankan food and also very fine western cuisine. The rest of the staff were very attentive as well.

Absolutely wonderful experience. All staff were incredibly friendly and welcoming. Beautiful surroundings and great food and tea.

Amazing and authentic experience 2 hours away from Nuwara Eliya

Tea and Experience Factory is a comfortable stay in the middle of Kabaragalla tea estate which is situated in a wind-gap, so you get to experience a really dreamy weather. Slightly sunny, definitely breezy with a little bit of rain here and there. You get to see stunning views throughout the day, how the mist covers the mountains when evening comes around and then the starry night sky. The last part of the road to the hotel is a bit rough and narrow, you will need a vehicle with a considerable amount of ground clearance. Thema Collection has done a good job converting and conserving the tea factory and it's history. Periya dorei family room was cozy, the beds were comfortable, the windows provided stunning views of the mountains and trees. The layout of the washroom was smart and a special mention must go out for the Ayurvie products provided. Especially the body wash, which was so good that we bought one at the end. The pool was temperature controlled, as in it is not heated but once you get in you don't feel the harshness of the surrounding cold air. It's 1.5 deep therefore smaller than an average pool but again, you get to see the breathtaking greenery so a dip in the pool is a must. The overall experience is heightened by the fact that the hotel is run by a really helpful staff. From the Security Guard down to the Factory Worker, everyone was accommodating to our needs. A huge shout out goes to the Hotel's General Manager, Naturalist Mr. Lakshan, all the receptionists, Head Chef, Mr. Ramesh who was our food server and Mr. Lechchamiswaran (I hope I got the name right) who shared his torch light with us, during nightfall, when we were returning back to the hotel from a walk (on the path leading to the Pichchamal Waterfall) on our first day. The food was delicious. We decided to go half-board but were informed that we can request for lunch at an additional cost, if needed. It wasn't needed since they served a complimentary high tea from 4.30 - 5.30pm each day. We got to experience a bit of fine dining during our first night. The breakfast spread was very detail-oriented as well. The hotel provided us with sandwiches during our journey to see four waterfalls on the second day and they were delightful as well. The remaining meals (dinner and breakfast on our last day at the hotel) were buffet-style. We booked a safari to check out 4 waterfalls; Pichchamal/ Kabaragala Waterfall, Kolapathana Waterfall, Athinawala Waterfal and Kalu paalam Waterfall. In order to go near the Pichchamal Waterfall you have climb up a few rocks, definitely manageable for an average person (our family is highly unathletic but we were able to do it) and to go near Kolapathana Waterfall it's just a 1.5km walk. And the other two are easily accessible. We went to the viewpoint of Mandaramnuwara too where we basically got to see the whole city from one place. Mr. Lakshan, our guide, was very informative. He taught us a lot about the biodiversity of the area, farming practic